- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Posted
- Nov 11, 2026
About The Lana
Opened in Dubai in 2024, The Lana marks Dorchester Collection’s debut in the Middle East, bringing its distinctive approach to hospitality to Marasi Bay. Developed by OMNIYAT, with architecture by Foster + Partners and interiors by Gilles & Boissier, the hotel combines contemporary design with highly personalised service. As an employer, The Lana offers a setting for careers across guest relations, culinary arts, wellness and hotel operations, where discretion, precision and cultural sensitivity are essential. Its appeal lies in the opportunity to contribute to an emerging Dubai landmark while upholding the service standards of an internationally recognised luxury hotel collection.
The Human Resources Coordinator at The Lana in Dubai supports payroll, employee ticketing, HR compliance, employee guidance, engagement initiatives and internal communications under the direction of People & Culture leadership. This is a permanent, full-time role.
Role & Responsibilities
- Work under the guidance of the Director of People & Culture and Assistant Director of People & Culture, adapting to evolving operational needs and supporting smooth departmental operations.
- Administer payroll processing, employee ticketing and daily operational activities accurately.
- Ensure human resources processes comply with local labor laws and regulations.
- Support processes and activities that promote Dorchester Collection’s culture and values, bringing its “We Care” philosophy to life and fostering a positive employee experience.
- Support the Talent Attraction Manager and Learning & Development Manager with day-to-day operations, adjusting priorities as needed.
- Advise and guide employees on human resources policies, payroll queries, travel and ticketing requests, and general employee issues; act as an arbitrator where necessary.
- Create, support and implement People & Culture engagement activities and events.
- Maintain internal communications that engage employees with the hotel’s vision, values, service and operational goals.
Qualifications
- Highly flexible mindset and willingness to support the team wherever needed.
- Ability to build lasting relationships with colleagues and a passion for working in hospitality.
- Excellent multitasking and time-management skills.
- Adaptability to different cultures, fast-changing operational settings and diverse situations.
- Detail-oriented, hands-on team player with strong interpersonal skills and the ability to manage complex administrative work.
- Strong communication skills, customer-service orientation and business ethic, with the ability to resolve complex payroll and travel queries.
- Comfortable communicating in English.
Skills
Benefits
Competitive salary package; development opportunities; complimentary stays with breakfast at sister Dorchester Collection hotels; 50% off at bars and restaurants within sister Dorchester Collection hotels; meals on duty; private medical insurance; life insurance; annual flight allowance; company accommodation; company-provided transportation to and from work; company-provided uniform and complimentary laundry; service charge.
Culture
As part of Dorchester Collection, The Lana offers a workplace shaped by exacting hospitality standards and the cosmopolitan energy of Dubai. Its teams bring together attentive service, discretion and collaboration, with each role contributing to a contemporary expression of luxury and a highly personalised guest experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.