- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Food & Beverage Service
- Posted
- Nov 11, 2026
About The Emory
The Emory is a Maybourne hotel in London’s Belgravia, overlooking Hyde Park. Its suites and studios occupy a building conceived by Richard Rogers, with interiors by several designers. The hotel combines accommodation with Jean-Georges Vongerichten’s abc kitchens and access to Surrenne Belgravia. Careers cover guest services, housekeeping, culinary work and supporting hotel functions, with some operations shared with neighboring The Berkeley.
The Emory is seeking a Commis Waiter to join the opening team at abc kitchens, supporting restaurant service, menu knowledge, guest care, operational standards and stock control. This is a permanent, full-time role with 40 hours per week and shifts from 6:30 a.m.–3 p.m. or 3 p.m.–midnight.
Role & Responsibilities
- Support the waiting team as needed to deliver the best possible guest experience.
- Maintain detailed, up-to-date knowledge of all menus and contribute confidently during briefings and guest interactions.
- Consistently deliver Emory and LQA standards across all service.
- Anticipate guests’ needs wherever possible to enhance service quality and satisfaction, and encourage colleagues to do the same.
- Remain fully familiar with day-to-day restaurant operating standards.
- Report problems or complaints immediately and directly to the Restaurant Management team.
- Minimise guest recovery situations and complaints through organised, professional service.
- Liaise with other departments to support effective communication and collaboration.
- Store inventoried items properly and issue them in rotation to minimise waste and spoilage.
- Maintain the appropriate stock levels required by the department.
- Keep deficits to a minimum and implement corrective action as required.
- Put away goods correctly and neatly, and clean all areas in accordance with the cleaning schedule.
- Perform other related duties or special tasks requested by management to ensure seamless guest service.
- Keep liquor and tobacco stock and sales under control during shifts, following applicable guidelines.
Qualifications
- Warm, friendly and creative approach to guest service, with the ability to anticipate guests’ needs and create memorable experiences.
- Previous work experience in a luxury hotel environment.
- Must be eligible to live and work in the UK and provide documented evidence of eligibility during recruitment.
Skills
Experience
Previous work experience in a luxury hotel environment.
Workplace
The successful candidate will be located in London, England, UK.
Explore jobs in England or in the UK.
Benefits
Enhanced maternity and paternity pay; holiday allowance increases after 3 and 5 years of service; travel season ticket loans; pension scheme; salary sacrifice; holiday trading; retail discounts; subsidised monthly podiatrist and masseuse treatments; flu vaccination vouchers; eye test vouchers and contributions towards glasses; a dedicated team of Mental Health First Aiders and a 24-hour colleague assistance helpline; on- and off-site occupational health service; death-in-service salary contribution; wellbeing activities focused on mental and physical health; complimentary all-day dining colleague restaurant serving nutritious meals; Cycle to Work; wellbeing and social champions; volunteering opportunities; referral scheme with potential earnings of up to £1,500; instant colleague recognition and award programme with prizes; colleague-of-the-month nominations with prizes; an additional paid day off for birthdays; internal transfer and promotion opportunities; in-house training and development focused on career progression and personal growth; long-service awards; preferential room rates of £50 per overnight stay across Maybourne; hotel guest experience stay including an overnight stay and dining at its restaurants and bars; 50% food and beverage discount across Maybourne; social events; wedding and baby gifts; retirement functions. Terms and conditions apply to benefits.
Culture
The Emory’s recruitment materials emphasize individual guest care, collaboration and attention to detail. Its service roles support a personal approach to the guest experience.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.