Tapestry Wholesale Operations Specialist
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 20, 2026
About Tapestry
Tapestry, Inc. is a global house of premium lifestyle brands that includes Coach and Kate Spade New York. The organization emphasises brand-driven creativity and consumer-centric retailing, offering broad international operations across wholesale, retail and digital channels. As an employer, Tapestry promotes professional development, internal mobility and inclusive workplace practices.
Tapestry seeks a Wholesale Operations Specialist in Greater London to manage wholesale systems and processes supporting Coach and Kate Spade.
Role & Responsibilities
- Design, document and refine scalable wholesale operating processes to ensure accurate downstream execution of orders, pricing and product data across markets.
- Coordinate with Buying, Merchandising, IT and commercial partners to guarantee market readiness for seasonal buys and in‑season reorders.
- Serve as primary contact for upstream system and setup queries including account setup, price maintenance and related reporting dependencies.
- Own the Seasonal Milestone Calendar to align stakeholders on key deadlines and deliverables.
- Manage not‑for‑sale activities (packaging, visual merchandising, uniforms) in partnership with Wholesale Customer Experience, Finance and suppliers to deliver a best‑in‑store experience within budget and timelines.
- Support development and optimisation of order‑taking tools and operational reporting to increase commercial visibility and resilience.
- Provide operational support for current and prospective wholesale customers, communicating processes and troubleshooting system or setup issues.
- Contribute to variance analysis and investigations, supplying operational context to support the Senior Wholesale Operations Analyst.
Qualifications
- Proven experience in wholesale operations, supply chain or retail operations within a commercial wholesale environment.
- Hands‑on experience with NuORDER or JOOR, SAP and MicroStrategy.
- High proficiency in Microsoft Excel with meticulous attention to data accuracy.
- Demonstrable track record driving process improvements and contributing to cross‑functional projects.
- Strong stakeholder management and communication skills with the ability to influence at multiple levels.
- Self‑motivated, organised and able to manage competing priorities in a fast‑paced, ambiguous environment.
- Bachelor’s degree in Business, Supply Chain, Logistics, or a related discipline preferred.
Skills
Experience
Proven experience in wholesale operations, retail operations or supply chain within a retail or wholesale environment; demonstrable experience supporting commercial teams and improving operational processes (typically 3+ years).
Education
Bachelor’s degree in Business, Supply Chain, Logistics, or a related discipline preferred.
Workplace
This position is based in London, England, UK.
Benefits
Hybrid working (Tue–Thu in office, Mon & Fri remote); Flex Fridays (option to finish early on Friday); 1 paid volunteering day; learning & development and internal mobility; regular social events; diversity & inclusion initiatives and employee resource groups; 25 days holiday plus bank holidays; Annual Incentive Plan (company performance bonus); up to 50% multi‑brand discount (Coach & Kate Spade); private healthcare with health assessment (Bupa); Bupa rewards; private dental cover; 24/7 family building, fertility and menopause support (Maven); eyecare vouchers; employee assistance programme; enhanced employer pension contribution; gym discount; interest‑free season ticket loan; cycle to work scheme.
Culture
Tapestry fosters an inclusive, creative and collaborative culture across its portfolio of brands, encouraging individuals to contribute ideas and grow professionally. The company values diversity, learning and cross‑brand mobility, with an emphasis on customer focus and measured risk‑taking to drive commercial results.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Wholesale Operations Coordinator», «Wholesale Trade Operations Analyst», «Wholesale Systems Specialist», «Wholesale Supply Operations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.