Tapestry Temporary Sales Support Associate

About Tapestry

Coach is a global fashion house rooted in New York, renowned for luxury leather goods and contemporary ready-to-wear. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and commercial innovation across its maisons.

Role & Responsibilities

• Greet and engage clients with warmth and professionalism; anticipate needs and deliver personalized assistance.
• Operate POS and Mobile POS systems accurately; maintain cash wrap organization and handle cash/media in accordance with company policy.
• Support sales through suggestive selling, gift card promotion and lawful capture of customer information.
• Receive, process and organize incoming shipments and transfers; report inventory discrepancies and maintain a clean, efficient stockroom.
• Manage stock levels, replenish the sales floor and execute basic visual merchandising updates.
• Assist sales floor colleagues with customer requests and collaborate with management to meet store objectives.
• Maintain housekeeping standards on the sales floor and comply with Loss Prevention procedures.
• Serve as a local brand ambassador and support store-level social media engagement when required.
• Perform regular physical tasks including lifting up to 25 lbs routinely (occasional lifts to 50 lbs), climbing, bending and kneeling.

Qualifications

• At least 1 year of prior retail experience (cashier, stock, or sales), preferably within a luxury or premium retail environment; a combination of education and experience will be considered.
• Familiarity with current fashion trends and competitor activity in the marketplace.
• Proficiency with cash register systems and point-of-sale devices.
• Strong attention to detail, organizational aptitude and ability to multitask in a fast-paced environment.
• Excellent verbal communication and customer service skills; strong English language proficiency.
• Availability to work a flexible schedule including evenings, weekends, peak seasons and public holidays.

Skills

Experience

Minimum of 1 year of retail experience in cashiering, stock handling or direct sales; luxury retail experience preferred but not required.

Education

High school diploma or equivalent; vocational retail or customer-service training desirable.

Workplace

Compensation

The base compensation for this position ranges from USD 15 to USD 21.75 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid parental leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Coach blends New York heritage with a modern, inclusive workplace ethos, encouraging creativity and customer-focused service. As part of Tapestry, the brand emphasizes diversity, employee development and collaborative retail execution.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.