Tapestry Supply Planning Manager

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Lead and coach an end-to-end purchase order management team, assigning clear brand or category ownership and balancing workload, backup coverage and execution standards while developing team members’ decision-making autonomy.
• Guide order prioritization and shipping-mode recommendations based on business needs, delivery risks, operational feasibility and available information.
• Own governance, outcomes and controls for end-to-end order execution, establishing clear standards, decision rights and escalation paths across the purchase order lifecycle.
• Lead root-cause analysis of recurring delivery and execution issues; coordinate with suppliers and cross-functional teams, including Supply Operations, Logistics and Brand/Buying teams, to resolve exceptions, implement sustainable corrective actions and prevent recurrence.
• Improve supplier operating discipline and performance through structured, data-led reviews that address recurring execution gaps, establish accountability and secure timely corrective actions.
• Use performance measures, dashboards and exception analytics to assess delivery and execution outcomes, identify systemic issues, prioritize interventions and deliver measurable performance improvements.
• Act as business owner for relevant system enhancements and process changes, including requirements definition, user acceptance testing, implementation support and adoption.
• Improve the end-to-end operating model by removing unnecessary handoffs, clarifying ownership and simplifying work across Supply Planning, suppliers and cross-functional partners, including through AI and automation opportunities that strengthen controls, improve visibility and support scalability.
• Support business continuity planning and ensure critical activities can continue during peak periods, absences or operational disruption.
• Undertake other responsibilities and projects assigned by management.
• Set clear priorities and translate business objectives into practical team deliverables and operating routines.
• Coach team members to bring recommendations, own decisions and lead cross-functional follow-up with appropriate autonomy.
• Create a culture of ownership and accountability through clear operating standards, documented procedures, effective cross-training and succession and backup plans.
• Provide timely feedback, recognize strong contributions and constructively address capability or execution gaps.
• Build an inclusive, collaborative team environment that supports learning, knowledge sharing and continuous improvement.
• Communicate complex issues clearly, including business impact, options, trade-offs and recommended actions.

Qualifications

• Bachelor’s degree in Supply Chain, Operations, Business Administration or a related discipline.
• At least 5 years of relevant experience in supply planning, order fulfilment, purchase order management, supply operations or a related supply-chain function, including people leadership or demonstrated team-lead responsibility.
• Strong understanding of end-to-end order execution, including purchase order creation and maintenance, supplier follow-up, delivery changes, shipment milestones and inbound issue resolution.
• Experience with SAP or another ERP platform; experience supporting system enhancements or user acceptance testing is an advantage.
• Strong analytical skills, including the ability to identify risks, interpret operational data and turn insights into practical recommendations.
• Process-improvement mindset and interest in automation, AI-enabled solutions and scalable controls.
• Effective stakeholder management and collaboration across functions, geographies and external Service Providers.
• Proven ability to coach, prioritize, delegate and build accountability within a team.
• Solution-oriented, detail-conscious and well organized, with the ability to manage competing priorities and follow through on commitments.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Excel, PowerPoint, Word and Outlook.

Skills

Experience

At least 5 years of relevant experience in supply planning, order fulfilment, purchase order management, supply operations or a related supply-chain function, including people leadership or demonstrated team-lead responsibility.

Education

Bachelor’s degree in Supply Chain, Operations, Business Administration or a related discipline.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.