Tapestry Store Supervisor
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 25, 2026
About %s
Coach is a global luxury fashion house known for leather goods and accessories, founded in New York and now part of the Tapestry portfolio. The brand blends American craftsmanship with contemporary design and operates an extensive retail network, including a growing presence in Mainland China.
Coach is hiring a Store Supervisor in Xuzhou, China (Xuzhou Shanshan Outlet) to lead sales, customer service and team development.
Role & Responsibilities
- Drive sales growth and achieve store sales targets in collaboration with store management.
- Ensure consistently excellent customer service and resolve customer complaints professionally.
- Coach, train and develop store staff to enhance service standards and sales capabilities.
- Manage inventory processes, maintain accurate stock records and oversee stock control.
- Support visual merchandising and daily store operations to deliver a premium retail experience.
Qualifications
- Associate degree (专科) or higher.
- Minimum 5 years' experience in retail or the luxury sector, including at least 2 years in a supervisory or management role.
- Demonstrated leadership, professional integrity and the ability to build and motivate teams.
- Proven ability to handle customer complaints and protect brand reputation.
- Strong organisational skills, capacity to work under pressure and willingness to take initiative.
Skills
Experience
At least 5 years of retail or luxury-industry experience, with a minimum of 2 years in a supervisory or store management capacity.
Education
Associate degree or higher (专科及以上学历).
Workplace
The successful candidate will be located in Xuzhou, Jiangsu, China, with easy access to Nanjing.
Culture
Coach emphasises craftsmanship, creativity and inclusive leadership as part of the Tapestry family. The workplace culture is customer-focused and development-oriented, offering opportunities to grow within a global luxury brand.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Supervisor», «Boutique Supervisor», «Assistant Store Manager», «Store Team Leader», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.