Tapestry Store Operations Coordinator
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 24, 2026
About Tapestry
Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.
Tapestry Store Operations Coordinator | London, UK | Support Coach & Kate Spade operations across Europe with vendor management, health & safety, and budget oversight.
Role & Responsibilities
- Manage invoicing, vendor communication, and payment processing for stores; identify cost-reduction opportunities and service improvements through contractual analysis
- Develop and enhance Health and Safety processes in collaboration with retail leadership to ensure compliance with country-specific legislation
- Create operational learning modules, standard operating procedures, and training materials for store teams
- Partner with Finance to build annual operating plans for European stores and manage budgets throughout the year
- Maintain and update the store locator with accurate European store information based on store team feedback
- Oversee store traffic counter accounts and resolve issues through cross-functional relationships
- Conduct regular store visits to gather feedback from teams on process improvements
- Support new store opening projects and coordinate retail project enhancements or relocations
- Maintain high store standards and resolve operational issues to ensure positive customer experience
Qualifications
- Minimum two years' experience in a store operations role within retail with strong understanding of store operating procedures
- Multi-brand store operations or omnichannel retail experience
- Proficiency in Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams)
- Excellent written and verbal communication skills
- Strong organisational and analytical capabilities
- Ability to manage multiple priorities effectively in a fast-paced environment
- Flexibility and adaptability to changing business demands
- Additional European language skills preferred
Skills
Experience
Minimum two years' experience within a store operations role in retail, with a strong understanding of store operating procedures and multi-brand or omnichannel environments.
Education
Not specified in job posting.
Workplace
The role is situated in London, England, UK.
Benefits
Hybrid working (Tuesday–Thursday in office, Monday and Friday remote); Flex Fridays option; 1 paid volunteering day per year; learning and development opportunities; internal mobility and career progression; seasonal and cultural social events; equity, inclusion and diversity initiatives; 25 days holiday plus bank holidays; annual incentive plan (company performance bonus); up to 50% multi-brand discount on Coach and Kate Spade; private healthcare with health assessment (Bupa); Bupa rewards financial wellbeing support; private dental cover; free 24/7 family building and fertility support (Maven); eyecare vouchers; employee assistance programme; enhanced employer pension contribution; gym discount; interest-free season ticket loan; cycle to work scheme.
Culture
Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Coordinator», «Store Operations Manager», «Operations Support Specialist», «Retail Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.