Tapestry Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $70,000–114,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 21, 2026
About Tapestry
Coach is an American luxury fashion house known for its leather goods and accessible-luxury accessories. The brand is part of Tapestry, Inc., a global house of fashion brands that emphasizes inclusivity, creativity, and commercial innovation across retail and digital channels.
Coach Store Manager in Orlando, FL — Coach seeks an experienced retail leader to drive sales, team development and exceptional customer experiences.
Role & Responsibilities
- Lead store performance by driving sales, profitability, productivity and multi-channel execution.
- Translate strategic business plans into store-level actions responsive to local customer behavior and market trends.
- Deliver a service-first customer experience through personalized clienteling and exceptional in-store service.
- Coach, develop and motivate a diverse, high-performing team; set goals, provide feedback, and celebrate achievements.
- Recruit, onboard and retain talent aligned with brand values and performance standards.
- Oversee daily store operations including inventory control, payroll, loss prevention and compliance.
- Ensure visual merchandising and store presentation consistently meet brand standards.
- Optimize staffing and scheduling to match business demand and ensure seamless guest service.
- Resolve customer issues with empathy, professionalism and urgency; act as the store brand ambassador.
- Communicate effectively with corporate partners, peers and the local community to align on initiatives.
Qualifications
- 1–6 years of leadership experience in retail or service industries; luxury or fashion experience preferred.
- Proven ability to lead, coach and develop teams to achieve commercial and service KPIs.
- Strong business acumen with a focus on sales results, operational excellence and inventory management.
- Exceptional communication, interpersonal and relationship-building skills.
- Proficiency with Microsoft Office and experience with retail systems such as labor management, inventory and sales reporting tools.
- Knowledge of fashion trends, digital engagement and social media; curiosity for omnichannel retail.
- Ability to work a flexible schedule including nights, weekends, peak seasons and holidays.
- Ability to lift 25 lbs regularly (up to 50 lbs occasionally) and perform tasks requiring bending, kneeling and climbing.
Skills
Experience
1–6 years of retail or service leadership experience; experience in luxury or fashion retail is a plus. A combination of relevant education and practical retail management experience will be considered.
Education
High school diploma or equivalent; combination of education and experience considered.
Workplace
The successful candidate will be located in Orlando, Florida, USA.
Compensation
The base compensation for this position ranges from USD 70,000 to USD 114,000 per annum.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach promotes an inclusive, creative and performance-driven culture rooted in optimistic, hometown energy. As part of Tapestry, the brand values diversity, candid feedback and development, and encourages collaboration between store teams and corporate partners.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Store Manager», «Boutique Manager», «Retail Operations Manager», «Flagship Store Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.