Tapestry Senior Manager, Global Visual Operations

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Develop clear, consistent, and timely visual merchandising directives on daily, weekly, monthly, quarterly, and seasonal basis based on business needs and product strategies, delivered through coordinated global communications
• Manage visual merchandising standards, tools, and standard operating procedures ensuring high-impact displays that capture brand essence across all store environments and sales channels
• Create and disseminate window, floorset, and launch installation communications for stores, ensuring accurate and consistent execution; manage global photo review process to monitor execution across online and multi-line channels
• Lead monthly in-store walkthroughs and floorset review sessions with executive teams, communicating product changes, new offerings, and placement strategy modifications
• Manage team travel budgets and logistics for store walkthroughs, team meetings, summits, and new store opening/renovation projects; support SLC and DLC logistics as needed
• Manage procurement and vendor relationships for visual merchandising fixtures, props, and display elements related to new store openings, renovations, and seasonal initiatives
• Oversee FRSO (Fixture & Replenishment Store Orders) offering for new store openings and relocations aligned with current in-store merchandising strategy
• Coordinate GVE team calendars around monthly walkthroughs, market meetings, wholesale showroom setups, new store openings, and renovations; manage team PTO to ensure proper project staffing
• Lead global visual merchandising calls with field teams, communicating and problem-solving monthly floorsets, mapping, and visual initiatives
• Partner with merchandising, North American operations, global and North American retail visual management teams, and wholesale partners to ensure strategic alignment on seasonal directions and consistent brand execution
• Collaborate with buying and wholesale teams to balance brand storytelling with commercial priorities, driving customer engagement and sales across diverse retail partners
• Mentor and manage visual communications associate on all assigned projects and initiatives
• Create presentation decks for key initiatives clearly communicating visual merchandising perspective to stakeholder groups
• Maintain and update merchandising guides for global teams, ensuring all projects meet timelines and are executed on schedule

Qualifications

• Extensive experience in visual merchandising, retail operations, or related luxury retail function
• Demonstrated expertise in developing and executing visual merchandising strategies across multi-unit retail environments
• Proven project management capability including timeline management, budget oversight, and cross-functional coordination
• Strong understanding of product merchandising, placement principles, adjacency strategy, and visual standards compliance
• Experience managing vendor relationships, procurement processes, and fixture production
• Proficiency in creating clear visual communication documents, guidelines, and training materials
• Proven ability to lead and mentor team members in visual merchandising execution and standards

Skills

Experience

Significant experience in visual merchandising operations, retail visual strategy, or luxury retail management, with demonstrated leadership in cross-functional team environments and proficiency managing multi-market visual execution across corporate and wholesale channels.

Education

High school diploma or equivalent required; bachelor's degree in business, visual merchandising, retail management, or related field preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 90,000 to USD 113,200 per annum.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.