Tapestry Senior Manager, Employee Relations
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $120,000–130,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Tapestry
Tapestry is a New York–based global house of contemporary luxury brands, including Coach and Kate Spade New York. The company positions itself as an entrepreneurial, design-led group that values creativity, inclusivity and individual expression. As an employer, Tapestry emphasizes cross-brand collaboration and people-focused HR practices within a consumer retail and corporate environment.
Tapestry – Senior Manager, Employee Relations in New York, NY. Lead complex workplace investigations and advise HR and business leaders.
Role & Responsibilities
- Lead and manage complex, sensitive workplace investigations involving allegations of discrimination, harassment, retaliation, workplace violence and policy violations; ensure timely, objective and defensible outcomes.
- Plan and execute investigations independently: scope allegations, identify applicable policies and laws, conduct interviews, review evidence and assess credibility.
- Maintain comprehensive, defensible investigation files that document findings, conclusions and recommended actions.
- Provide consultative guidance to HR partners, business leaders and Legal on ER issues, policy interpretation, conflict management and risk mitigation.
- Manage multiple ER cases concurrently while preserving confidentiality and meeting established timelines.
- Partner with stakeholders to execute involuntary terminations when required and advise on progressive and corrective actions.
- Support the reasonable accommodations process, including the ADA interactive process and compliance with federal, state and local regulations.
- Track, analyze and report ER metrics and trends (case volumes, time-to-resolution, repeat concerns, accommodation requests) and identify systemic risks.
- Develop and support training initiatives related to investigations, respectful workplace behavior and accommodations.
- Support audits, internal reviews and responses to agency inquiries or litigation holds and monitor evolving employment law and guidance.
Qualifications
- Bachelor’s degree required.
- Minimum 6+ years of progressive experience in human resources, employee relations or investigative work; corporate and retail experience strongly preferred.
- Demonstrated track record conducting complex, sensitive workplace investigations with defensible documentation.
- Working knowledge of employment laws governing discrimination, harassment, retaliation and reasonable accommodations.
- Strong written and verbal communication skills with the ability to produce clear, concise reports and investigative findings.
- Coaching, counseling and stakeholder-influence capabilities with strong customer focus.
- Project management skills and ability to manage multiple priorities and high-volume caseloads.
- Willingness and ability to travel up to 10% and to work flexible hours to support retail operations across time zones.
Skills
Experience
Six or more years of progressive HR, employee relations or investigative experience, with demonstrable experience leading complex, sensitive investigations and advising senior HR and business leaders. Prior exposure to retail operations and collaboration with Legal teams is preferred.
Education
Bachelor's degree.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 120,000 to USD 130,000 per annum.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Tapestry cultivates a creative, inclusive workplace that values individual contribution across its global brands, including Coach and Kate Spade. The organization emphasizes people-centred practices, open dialogue and development, encouraging employees to bring their whole selves to work while operating with entrepreneurial energy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Employee Relations Senior Manager», «Senior HR Investigations Manager», «Workplace Investigations Manager», «Employee Relations Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.