Tapestry Senior Manager, Digital PMO

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Build and operationalize standardized project and program management frameworks aligned with global Agile methodologies, ensuring consistency and speed-to-value across digital delivery
• Establish lightweight governance rituals including quarterly planning, stage gates, and health checks that enable cross-functional teams to deliver predictably without bureaucratic impediment
• Oversee and develop a growing team of project managers, providing career guidance, performance oversight, and capability development
• Champion AI-augmented delivery tools to enhance forecasting accuracy, risk sensing, sprint analytics, and automated reporting capabilities
• Orchestrate end-to-end portfolio planning—intake, evaluation, sequencing, and sunsetting—based on strategic fit, business value, capacity, and risk
• Own capability metrics and delivery KPIs such as time-to-market, scope adherence, and ROI realization to measure portfolio health and inform strategic decisions
• Partner with Finance and Function leaders to develop annual and quarterly CAPEX/OPEX plans for digital investments, ensuring accurate forecasting, allocation, and tracking
• Maintain a dynamic portfolio dashboard providing real-time visibility into spend, resource utilization, initiative progress, and outcome delivery
• Ensure compliance with global portfolio governance standards while adapting processes to Greater China's market dynamics and regulatory context
• Define and institutionalize a clear, scalable technology strategy framework guiding digital investment, architecture choices, and capability development
• Synthesize technical delivery insights into strategic narratives for senior leadership and brand executives, articulating trade-offs, opportunities, and investment rationale
• Represent the Digital PMO in executive meetings, presenting portfolio performance, emerging risks, innovation pilots, and resourcing implications
• Embed innovation as a core operating principle by championing experimentation, rapid learning cycles, and cross-functional ideation
• Bridge business and technology leadership to ensure digital initiatives directly support commercial priorities such as customer experience and operational excellence
• Anticipate regional market shifts and advise on adaptive technology and delivery strategies

Qualifications

• Proven end-to-end portfolio management experience including prioritization, governance, value tracking, and cross-program alignment within complex, multi-team digital or technology portfolios
• Deep expertise in Agile frameworks such as Scrum, SAFe, or LeSS with hands-on experience scaling Agile across departments or enterprises
• Active Scrum Coach certification (e.g., CSP-SM, CTC, or equivalent) with demonstrated ability to mentor Scrum Masters, facilitate team maturity, and embed Agile mindsets beyond ceremonies
• Exceptional English communication skills across business and technical contexts; ability to articulate vision and influence stakeholders at the C-suite level
• Highly presentable and strategically minded with demonstrated ability to translate business goals into actionable Agile and delivery roadmaps
• Strong commercial acumen and systems thinking capability
• Consulting background strongly preferred, including experience working with global clients, managing stakeholder expectations, leading change initiatives, and delivering measurable outcomes in fast-paced environments
• Practical experience leveraging AI-powered tools in Agile or PMO contexts such as AI-assisted backlog refinement, sprint analytics, risk prediction, and automated reporting

Skills

Experience

Candidates should demonstrate 8+ years of progressive experience in digital delivery, portfolio management, or enterprise PMO leadership, with at least 5 years managing Agile transformations or scaling Agile frameworks across complex organizations. Direct experience building and leading PMO functions, particularly within consumer technology, e-commerce, or digital transformation initiatives, is strongly preferred. Evidence of success leading global teams and managing stakeholder alignment across multiple functions and geographies is essential.

Education

Bachelor's degree in Business Administration, Information Systems, Project Management, or a related discipline; advanced degree (MBA, MSc) in Project Management, Technology Management, or Business Administration is preferred.

Workplace

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.