Tapestry Seasonal Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 19, 2026
About Tapestry
Coach is an American luxury fashion house renowned for leather goods, accessories and ready-to-wear, operating as part of the Tapestry portfolio. The brand is recognized for modern craftsmanship, accessible luxury positioning and a global retail footprint; as a member of Tapestry it benefits from shared resources and a group-wide commitment to inclusion and brand-building.
Coach | Hong Kong — Seasonal Sales Associate. Deliver luxury service, omnichannel clienteling and mobile POS sales at Hk Sogo Kai Tak.
Role & Responsibilities
- Act as the frontline ambassador for Coach, consistently delivering the Coach Guide to Style and Service standards.
- Create personalised client experiences through styling, product knowledge and informed fashion advice to foster loyalty and repeat business.
- Drive sales performance via cross-selling, upselling and tailored recommendations; develop and execute personal sales plans to meet individual and store KPIs.
- Operate mobile POS and clienteling tools, capture customer data and use social selling (including short-form video) to stimulate online and repeat purchases.
- Manage daily retail operations: process transactions (sales, returns, exchanges, online pickups), maintain cash wrap procedures and follow POS/asset-protection policies.
- Support inventory and visual merchandising cycles: receive shipments, replenish stock, and ensure sales floor and stockroom organisation.
- Balance multiple customers on the floor with high energy and adaptability; assist teammates across functional areas as required.
- Participate in brand initiatives, training and inclusion activities; accept feedback and maintain a calm, professional demeanour.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Practical experience with POS systems and basic computer proficiency (iPad/laptop, Mobile POS); ability to read price/release sheets.
- Strong spoken and written English proficiency.
- Social-media savvy with preferred experience in live-stream shopping or video demonstrations and clienteling for data acquisition.
- Ability to perform effectively in a fast-paced, high-traffic retail environment and to work a flexible schedule including nights, weekends and public holidays.
Skills
Experience
At least one year of retail sales experience is required; prior luxury retail experience and demonstrated success in omnichannel or clienteling-based selling is strongly preferred. A combination of relevant education and experience will be considered.
Education
No formal academic requirement specified; high school diploma or equivalent typical. Combination of education and relevant retail experience will be considered.
Workplace
This position is based in Hong Kong, Hong Kong, China.
Culture
Coach cultivates an inclusive, client-centric retail culture with emphasis on collaboration, continuous training and personal development. As part of the Tapestry family, the brand prioritises diversity, equity and initiatives that empower employees to contribute creatively while delivering elevated customer service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor — Seasonal», «Retail Sales Associate (Seasonal)», «Luxury Sales Consultant — Temporary», «Seasonal Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.