Tapestry Sales Support Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–21.75/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Tapestry
Coach is an established New York–based fashion house known for luxury leather goods and ready-to-wear. As part of the Tapestry portfolio, Coach operates within a global house of brands that emphasizes creativity, inclusivity, and commercial innovation, offering career paths across retail, design, and corporate functions.
Coach — Elmont, NY: Part-time Sales Support Associate (temporary). Hourly pay $15.00–$21.75; POS, stockroom and client service responsibilities.
Role & Responsibilities
- Greet clients with warmth and professionalism; anticipate needs and deliver personalized service to deepen customer relationships.
- Operate POS and cash wrap accurately; manage cash/media in compliance with company policy and maintain a tidy point-of-sale area.
- Receive, process and organize shipments and transfers; report inventory discrepancies and maintain stockroom cleanliness and organisation.
- Manage stock levels, replenish the sales floor, and execute visual merchandising updates to brand standards.
- Support sales floor activities by responding to customer requests, suggesting add-on products, promoting gift cards, and capturing customer information where permitted.
- Serve as a brand ambassador in-store and within the local market; assist with social media engagement when requested.
- Maintain housekeeping standards, adhere to Loss Prevention guidelines, and perform physical tasks including lifting up to 50 lbs as required.
Qualifications
- Minimum of 1 year retail experience (cashier, stock, or sales); luxury retail experience preferred. Combination of education and experience will be considered.
- Current knowledge of fashion trends and competitive market activity.
- Familiarity with cash register systems and basic computer skills, including use of iPad, laptop, Mobile POS and internet-based tools.
- Strong attention to detail, organisational skills and ability to multitask in a fast-paced environment.
- Excellent verbal communication and customer service skills; strong English proficiency.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
Skills
Experience
At least 1 year of prior retail experience; experience in luxury retail or customer-facing roles is preferred. A combination of relevant education and experience will be considered.
Education
High school diploma or equivalent, or an equivalent combination of education and related experience.
Workplace
This position is based in Elmont, New York, USA, within easy reach of New York.
Compensation
The base compensation for this position ranges from USD 15 to USD 21.75 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends New York creativity with an inclusive, optimistic work culture rooted in Tapestry’s broader commitment to equity and diversity. The environment values direct feedback, collaboration, and a customer-first mindset, with opportunities to learn across retail operations and brand initiatives.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Services Associate», «Cash Wrap Associate», «Retail Operations Associate», «Stockroom & Sales Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.