Tapestry Sales Consultant

Closed The candidacy window for this position at Tapestry has closed.

While this position is no longer receiving submissions as of April 15, 2026, we invite you to explore further opportunities at Tapestry or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
ZhengzhouHenanChina
Employment
Full-Time
Seniority
Junior
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 11, 2026

About Tapestry

Coach is an American luxury fashion house renowned for leather goods, handbags and ready-to-wear. As part of the Tapestry portfolio, Coach combines craft-led product making with contemporary, accessible-luxury positioning and a global retail network. The brand emphasizes curated client experiences, omnichannel retailing and inclusive workplace practices under the broader Tapestry commitment to equity and diversity.

Coach is hiring a Sales Consultant in Zhengzhou (Zhengdong MixC). Full-time retail role focused on luxury client service, omnichannel selling and store operations.

Role & Responsibilities

  • Act as the front-line ambassador for Coach, consistently applying the Coach Guide to Style and Service standards.
  • Deliver elevated, personalized shopping experiences through product expertise, styling and tailored recommendations.
  • Drive individual and store revenue by cross-selling, upselling and executing personal sales plans to meet KPIs.
  • Leverage mobile POS, clienteling tools and social selling platforms (including short-form video) to capture client data and stimulate repeat purchases.
  • Source and cultivate new clients, maintain relationship follow-up and close sales across channels (in-store, pickup, returns and exchanges).
  • Complete daily operational tasks: cash wrap, transaction processing, inventory receipt and replenishment, visual merchandising and asset protection procedures.
  • Maintain an organized, service-ready sales floor and stockroom; support inventory cycles and product movement.
  • Support teammates across functional areas, foster a collaborative, trust-based environment and drive team performance.
  • Participate in brand initiatives, training programs and inclusion activities; welcome feedback and adapt professional behaviours.

Qualifications

  • Minimum 1+ years of sales experience; luxury retail experience preferred.
  • Proven ability to meet sales KPIs and execute personal sales plans.
  • Proficiency operating POS systems and mobile POS; comfortable with iPad and laptop devices.
  • Familiarity with clienteling practices, data acquisition and social selling techniques; experience with live-stream shopping or video demos preferred.
  • Strong English language proficiency.
  • Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays; able to perform in a fast-paced environment.

Skills

mobile POS POS clienteling tools social selling platforms short-form video iPad laptop walkie-talkie

Experience

At least one year of sales experience, ideally within luxury or premium retail. Demonstrated track record of clienteling, meeting sales targets and using mobile POS and digital selling channels; experience with social media or live-stream retail is preferred.

Education

No formal degree required; a combination of relevant education and retail sales experience will be considered.

Workplace

This position is based in Zhengzhou, Henan, China.

Culture

Coach offers a creative, client-centric retail culture grounded in craftsmanship and contemporary design. As part of Tapestry, the brand promotes inclusivity, professional development and collaborative teamwork across its global retail estate.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Specialist», «Brand Ambassador», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.