Tapestry Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 16, 2026
About Tapestry
Coach is a global fashion house known for its leather goods and modern luxury accessories. As a member of the Tapestry portfolio, Coach operates within a multi‑brand group that emphasizes creativity, inclusion and commercial innovation across its maisons.
Coach (Tapestry) is hiring a Sales Associate in Woodburn, OR to deliver personalized luxury retail service, omni‑channel selling, and clienteling.
Role & Responsibilities
- Act as the frontline ambassador of the Coach brand, delivering elevated, personalized service in accordance with the Coach Guide to Style and Service.
- Build and nurture client relationships through styling, product expertise and tailored recommendations to drive repeat business.
- Drive sales performance through cross‑selling, upselling and execution of personal sales plans to meet individual and store KPIs.
- Use mobile POS, clienteling tools and social selling platforms (including short‑form video) to capture client data and convert opportunities.
- Execute daily operational tasks: cash wrap, inventory processing, replenishment, visual merchandising and product movement.
- Process transactions efficiently (purchases, returns, exchanges, online order pickups) and follow asset protection procedures.
- Maintain a clean, organized and well‑stocked sales floor and stockroom; support inventory cycles and shipment receiving.
- Support teammates across functional areas, foster a collaborative team environment and participate in brand training and initiatives.
- Adapt to changing business needs on the sales floor, manage multiple customers concurrently and maintain a calm professional demeanor.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proficiency with POS operation and basic computer skills (iPad/laptop); experience with mobile POS and clienteling tools.
- Familiarity with social selling, live‑stream shopping or video demos and ability to leverage social platforms for sales.
- Strong English language proficiency.
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), climb, bend and maneuver in a retail environment.
Skills
Experience
At least one year of retail or sales experience is required; prior luxury retail or brand boutique experience is preferred. A combination of formal education and relevant experience will be considered.
Education
High school diploma or equivalent; combination of education and experience considered.
Workplace
This position is based in Woodburn, Oregon, USA, within easy reach of Portland.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach promotes a creative, inclusive and collaborative culture anchored in its New York heritage and the broader Tapestry commitment to equity and diversity. The environment values direct feedback, customer focus and continuous learning while encouraging employees to be bold and commercially minded.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Associate», «Style Advisor», «Clienteling Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.