Tapestry Sales Associate

Closed The candidacy window for this position at Tapestry has closed.

While this position is no longer receiving submissions as of May 27, 2026, we invite you to explore further opportunities at Tapestry or browse all open roles.

Continue Your Search

We invite you to review more currently available roles:

Location
SeoulSeoulSouth Korea
Employment
Full-Time
Seniority
Entry-Level
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
May 26, 2026

About Tapestry

Coach is a global fashion house originating in New York and known for its leather goods, ready-to-wear and accessories. The brand operates within the Tapestry portfolio, a global house of brands that emphasizes innovation, inclusivity and a modern approach to luxury retail.

Coach Sales Associate in Seoul — front-line retail role delivering luxury clienteling, omni-channel sales and social selling for Coach at Lotte Jamsil.

Role & Responsibilities

  • Act as a front-line brand ambassador, delivering the Coach Guide to Style and Service standards and an elevated, personalized client experience.
  • Build and nurture long-term client relationships through styling advice, product knowledge and proactive follow-up to drive repeat purchases.
  • Achieve individual and store sales targets by executing personal sales plans, cross-selling, upselling and closing transactions.
  • Use mobile POS, clienteling tools and social selling channels (including short-form video) to capture client data and create omni-channel sales opportunities.
  • Perform daily store operations: cash wrap, process transactions (purchases, returns, exchanges, online pickups), inventory receiving, replenishment and basic visual merchandising.
  • Maintain presentation and stockroom standards, follow POS and asset-protection procedures, and support inventory cycles.
  • Adapt selling techniques to changing store traffic, manage multiple customers on the sales floor and support teammates across functional areas.
  • Participate in brand initiatives, training sessions and inclusion programs, and accept feedback to refine service behaviours.

Qualifications

  • Minimum 1 year of sales experience; luxury retail experience preferred.
  • Proven proficiency with POS systems and basic computer/mobile devices (iPad/laptop, Mobile POS).
  • Strong English communication skills.
  • Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
  • Familiarity with social selling, live-stream shopping or video demos and clienteling/data-acquisition techniques is a plus.

Skills

POS Mobile POS iPad clienteling tools social selling platforms short-form video live-stream shopping video demos walkie-talkie price/release sheets cash handling visual merchandising inventory processing

Experience

At least 1 year of sales experience, ideally in fashion or luxury retail. Experience with omni-channel selling, clienteling and social/live streaming commerce is preferred.

Education

High school diploma or equivalent; vocational or tertiary study in fashion, retail or business is advantageous but not required.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea.

Culture

Coach emphasizes creativity, inclusivity and collaborative team performance within the larger Tapestry family of brands. The workplace values client-centric service, continuous learning and digital-first retail approaches, with regular training and brand initiatives to support employee development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Sales Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.