Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 13, 2026
About Tapestry
Coach is a global American fashion house rooted in New York, known for craftsmanship in leather goods and ready-to-wear. As a member of the Tapestry portfolio, Coach operates within a multi‑brand luxury group that emphasizes creativity, inclusivity and omni‑channel retail innovation.
Coach seeks a part‑time Sales Associate in Newark, DE (Christiana Mall) to deliver luxury client service and omni‑channel sales.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalized service in accordance with the Coach Guide to Style and Service.
- Develop and maintain client relationships through styling advice, product expertise and proactive follow-up to drive repeat business and loyalty.
- Execute omni‑channel selling: operate mobile POS, support online order pickups, process transactions, and leverage social selling and short-form video to convert customers.
- Achieve individual and store KPIs by developing personal sales plans, cross-selling, upselling and sourcing new clientele.
- Perform daily store operations including cash wrap, inventory receiving and processing, replenishment, visual merchandising and asset‑protection procedures.
- Maintain high energy on the sales floor, manage multiple customers simultaneously, and adapt selling techniques to shifting business needs.
- Support inventory cycles, keep sales floor and stockroom organized and stocked, and assist teammates across functional areas as required.
- Participate in brand initiatives, training programs, inclusion activities and accept constructive feedback to refine performance.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Proficient with POS operation and basic computer devices (iPad, laptop) and comfortable using mobile POS systems and walkie‑talkies.
- Strong English language proficiency required.
- Social‑media savvy with familiarity or experience in live‑stream shopping, video demos, short‑form content, clienteling and data acquisition (preferred).
- Ability to work a flexible schedule including nights, weekends, holidays and peak retail periods.
- Capable of regular lifting of at least 25 lbs (up to 50 lbs occasionally) and frequent bending, climbing and kneeling in a retail environment.
Skills
Experience
At least one year of retail or sales experience, with previous luxury or fashion retail exposure preferred; experience with social selling or live‑stream shopping is advantageous.
Education
High school diploma or equivalent; relevant retail, fashion or customer service coursework or certifications are a plus.
Workplace
This position is based in Newark, Delaware, USA, within easy reach of Philadelphia.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach fosters a creative, client‑centric culture anchored in inclusivity and optimism as part of the Tapestry family. The workplace emphasizes continuous learning, collaborative teamwork and a results‑oriented approach to customer service and brand stewardship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Sales Consultant», «Store Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.