Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 17, 2026
About Tapestry
Coach is a global New York–born luxury fashion house known for leather goods and elevated ready-to-wear. The brand operates within the Tapestry portfolio, a global house of consumer fashion brands, and emphasizes design-led product, inclusive customer experiences, and continual investment in retail talent and omnichannel capabilities.
Coach Sales Associate (part-time) in Hudson Yards, New York — join Coach (Tapestry) as a Sales Associate delivering luxury, omnichannel service.
Role & Responsibilities
- Act as the front-line ambassador for Coach, delivering elevated, personalized luxury service in accordance with Coach style and service standards.
- Build and cultivate lasting client relationships through product expertise, personalized styling and ongoing follow-up to drive repeat business.
- Drive sales performance through cross-selling, upselling and execution of individual sales plans to meet or exceed KPIs.
- Leverage mobile POS, clienteling tools and social selling/short-form video to capture client data, convert traffic and support omnichannel fulfilment.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), cash-wrap procedures and basic cash handling.
- Support inventory cycles: receive shipments, replenish stock, manage product movement and maintain a clean, merchandised sales floor and organised stockroom.
- Contribute to visual merchandising standards and assist teammates across functional areas to maintain service continuity during peak periods.
- Adhere to retail policies and asset-protection procedures, maintain a professional demeanour and participate in brand training and inclusion initiatives.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet sales targets through consultative selling and relationship building.
- Practical experience with POS systems and basic computer proficiency (iPad/laptop, mobile POS).
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs) and perform repetitive floor/stockroom tasks.
Skills
Experience
At least one year of customer-facing sales experience; prior luxury or premium retail experience and familiarity with social/live-stream shopping and clienteling are preferred.
Education
No formal degree required; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends a creative New York heritage with a collaborative, inclusive workplace ethos shaped by its membership in the Tapestry group. The brand emphasizes direct feedback, professional development and agility, encouraging employees to be customer-focused, courageous and creatively engaged.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Sales Consultant», «Personal Shopper», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.