Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 21, 2026
About Tapestry
Coach is a global luxury fashion house known for革y craftsmanship and contemporary leather goods, operating as part of the Tapestry portfolio. The brand combines New York heritage with modern design sensibilities and emphasizes inclusivity, creative storytelling and commercial innovation across its retail network.
Coach in Munich seeks a part-time Sales Associate to deliver personalised luxury service, drive omni-channel sales and support daily store operations.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, consistently delivering the Coach Guide to Style and Service standards.
- Provide personalized styling and product expertise to build lasting client relationships and drive loyalty.
- Achieve individual and store sales targets through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans.
- Engage omni-channel customers using mobile POS, clienteling tools and social selling (including short-form video and live-stream shopping) to capture data and encourage repeat purchases.
- Perform daily operational tasks including cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory receiving, replenishment and merchandising.
- Maintain sales floor and stockroom presentation standards and follow POS, asset protection and retail policy procedures.
- Source and prospect new customers, perform timely follow-up to close sales, and assist teammates in functional areas as required.
- Contribute to a collaborative, trust-based team environment; participate in brand initiatives, training programmes and inclusion activities.
Qualifications
- Minimum of 1+ years of sales experience; luxury retail experience strongly preferred.
- Demonstrated ability to meet or exceed sales KPIs and execute personal sales plans.
- Proficiency operating POS systems and mobile devices (iPad/laptop); comfortable using walkie-talkies and reading price/release sheets.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
- Social media savvy with experience in short-form video, live-stream shopping or video demonstrations (preferred).
Skills
Experience
At least one year of retail sales experience; prior luxury or premium-brand retail experience preferred, with demonstrable success in clienteling and meeting sales KPIs.
Education
No formal degree required; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Munich, Bavaria, Germany.
Benefits
Internal mobility and career progression; 1 paid volunteering day per year; learning & development via Ambassador Programme; regular social events; equity, inclusion & diversity initiatives (employee resource groups, regional inclusion councils); attractive employee discount; incentive programme.
Culture
Coach promotes a creative, inclusive and commercially driven workplace rooted in craftsmanship and New York heritage. As part of the Tapestry family, the brand emphasises diversity, internal mobility and collaborative development, fostering an environment where employees are encouraged to learn, innovate and contribute to brand growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Retail Associate», «Style Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.