Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 25, 2026
About Tapestry
Coach is a New York–born luxury fashion house known for leather goods and accessible luxury design. Operating as a member of the Tapestry family of brands, Coach emphasizes creativity, craftsmanship and an inclusive, modern brand identity driven by a global retail and omni‑channel footprint.
Coach is hiring a Part‑time Sales Associate in Lakewood, CO (Colorado Mills). Join Tapestry’s retail team to deliver luxury clienteling and omni‑channel sales.
Role & Responsibilities
- Deliver elevated, personalized luxury service as the front‑line ambassador of the Coach brand in store.
- Build and maintain lasting client relationships through styling, product expertise and proactive follow‑up to drive repeat business.
- Achieve individual and store sales KPIs through cross‑selling, upselling and tailored recommendations.
- Use mobile POS, clienteling tools and social selling platforms (including short‑form video) to capture client data and convert sales.
- Execute daily operational tasks: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap and follow POS procedures.
- Support inventory cycles: receive shipments, stock merchandise, replenish sales floor and assist with cycle counts.
- Maintain visual merchandising and store standards; keep sales floor and stockroom organized and compliant with asset protection policies.
- Adapt selling techniques to fluctuating traffic levels and support teammates across functional areas as required.
- Participate in brand trainings, initiatives and inclusion activities; accept feedback and demonstrate professional composure.
Qualifications
- 1+ years of sales experience; luxury retail experience preferred. Combination of education and experience will be considered.
- Proven ability to operate POS systems and mobile POS (iPad/laptop); comfortable using walkie‑talkie and reading price/release sheets.
- Strong English verbal communication skills.
- Social‑media savvy with experience in social selling, live‑stream shopping or video demos preferred.
- Ability to work a flexible schedule including nights, weekends, high‑traffic periods and public holidays.
- Capable of routinely lifting 25 lbs and occasionally up to 50 lbs; able to climb, bend and kneel as needed.
Skills
Experience
Minimum one year of sales experience is required; prior luxury retail experience and demonstrable success in clienteling, omni‑channel sales or social selling are strongly preferred.
Education
High school diploma or equivalent preferred; a combination of education and relevant retail experience will be considered.
Workplace
This position is based in Lakewood, Colorado, USA, within easy reach of Denver.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid parental leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach, as part of Tapestry, promotes an inclusive, collaborative and customer‑centric workplace that values creativity, courage and continuous learning. The retail environment is fast‑paced and team oriented, with emphasis on development, feedback and delivering exceptional client experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Consultant», «Store Sales Specialist», «Clienteling Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.