Tapestry Sales Associate
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 23, 2026
About Tapestry
Coach is an American luxury fashion house known for leather goods, handbags, accessories and ready-to-wear, operating globally from its New York heritage. The brand is part of the Tapestry portfolio, a global house of consumer fashion brands that emphasizes creativity, inclusivity and cross-brand career mobility.
Coach is hiring a Sales Associate in Kildare, Ireland. Deliver luxury retail service, clienteling and omni-channel selling at Coach Kildare Outlet.
Role & Responsibilities
- Serve as the front-line ambassador of the Coach brand, delivering elevated, personalized customer service in accordance with Coach style and service standards.
- Develop and maintain lasting client relationships through expert product knowledge, styling advice and proactive follow-up to drive loyalty and repeat purchase.
- Achieve individual and store sales targets through cross-selling, upselling and execution of personal sales plans and KPIs.
- Execute omni-channel selling using mobile POS, clienteling tools and social selling (including short-form video and live demos) to capture client data and convert sales.
- Perform daily operational tasks: cash wrap, transaction processing (purchases, returns, exchanges, online pickups), inventory processing and replenishment.
- Support visual merchandising standards, maintain sales floor and stockroom organisation, and participate in inventory cycles including receiving and stocking shipments.
- Adapt selling techniques to business needs, manage multiple customers simultaneously and maintain high energy on the floor.
- Collaborate with teammates, foster a trust-based environment, participate in brand initiatives and complete required training programmes.
- Work a flexible schedule to meet business needs, including nights, weekends, peak seasons and public holidays.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience preferred.
- Demonstrable experience operating POS and mobile POS devices.
- Basic computer proficiency (iPad/laptop) and familiarity with walkie‑talkie communication and reading price/release sheets.
- Strong English language proficiency.
- Ability to perform effectively in a fast-paced, target-driven retail environment.
- Preferred: proven clienteling and data acquisition skills, social media savvy, experience with live-stream shopping or video demos.
Skills
Experience
At least 1 year of sales experience, ideally within luxury or premium retail; demonstrated success meeting sales targets and using omni-channel selling tools and clienteling technology is preferred.
Education
No formal degree required; a combination of relevant education and retail sales experience will be considered.
Workplace
The successful candidate will be located in Kildare, Kildare, Ireland, with easy access to Dublin.
Benefits
Internal mobility and career progression; learning & development through Ambassador Programme; 1 paid volunteering day per year; regular social events; equity, inclusion & diversity initiatives and employee resource groups; attractive employee discount; compelling incentive programme.
Culture
Coach combines a creative, fashion-forward culture with a strong emphasis on inclusivity and diversity as part of the Tapestry group. The workplace promotes collaboration, personal development and internal mobility, with active programmes for learning and employee engagement.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Sales Associate», «Luxury Retail Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.