Tapestry Sales Associate II
- Location
- TulalipWashingtonUSA
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Tapestry
Coach is a New York–born luxury fashion house renowned for leather goods and accessible-luxury accessories. The brand is part of the Tapestry portfolio, a global house of brands that emphasizes creativity, inclusivity and omni‑channel retail innovation under the vision of its creative leadership.
Coach Sales Associate II — part-time retail role in Tulalip, WA. Deliver luxury client service and omni-channel selling for Coach/Tapestry.
Role & Responsibilities
- Act as a frontline ambassador for Coach, delivering personalized, elevated service in accordance with the Coach Guide to Style and Service.
- Develop and maintain client relationships through tailored styling, product expertise and proactive follow-up to drive repeat business.
- Drive sales performance through cross-selling, upselling and execution of individual sales plans to meet or exceed KPIs.
- Leverage mobile POS, clienteling tools and social selling (including short‑form video) to capture customer data and convert sales across channels.
- Process transactions and omnichannel requests efficiently (purchases, returns, exchanges, online pickups).
- Perform daily operational duties: cash wrap, inventory processing, receiving shipments, replenishment and basic visual merchandising.
- Maintain a well‑presented sales floor and stockroom; follow POS, asset protection and retail policy procedures.
- Support team objectives by assisting in other functional areas and participating in brand initiatives and training.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet individual sales targets and work in a high‑volume retail environment.
- Proficiency with POS systems and basic computing devices (iPad/laptop); familiarity with Mobile POS and walkie‑talkie operation.
- Excellent English communication skills; ability to provide fashion advice and build rapport with diverse clientele.
- Capacity to lift regularly up to 25 lbs (occasionally up to 50 lbs) and perform physical tasks on the sales floor and in the stockroom.
- Social‑media savvy and experience with live‑stream shopping or video demonstrations preferred.
Skills
Experience
At least one year of retail sales experience is required; prior luxury‑retail or omni‑channel selling experience and exposure to live‑stream or video selling are preferred.
Education
High school diploma or equivalent; post‑secondary coursework in retail, fashion, or customer service is a plus. A combination of education and relevant experience will be considered.
Workplace
This position is based in Tulalip, Washington, USA, within easy reach of Seattle.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach fosters an inclusive, collaborative workplace rooted in creativity and customer focus, reflecting the broader Tapestry commitment to equity and diversity. Employees are encouraged to be candid, learn rapidly, and contribute to a performance‑driven retail environment that prizes craftsmanship and style.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Specialist», «Luxury Sales Associate», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.