Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 21, 2026
About Tapestry
Coach is a New York–born luxury fashion house known for premium leather goods and contemporary accessories. As part of the Tapestry portfolio, Coach operates within a global family of consumer brands that emphasize creativity, inclusion, and omni‑channel retail innovation.
Coach in Hanover, MD seeks a Temporary Sales Associate (part‑time) to deliver luxury retail service, omni‑channel selling and clienteling.
Role & Responsibilities
- Serve as a front‑line brand ambassador, delivering personalized, elevated customer service in accordance with Coach style and service standards.
- Drive sales through consultative selling, cross‑selling, upselling and tailored product recommendations to meet individual and store KPIs.
- Develop and execute personal sales plans, prospect and cultivate client relationships, and follow up to convert and secure repeat business.
- Operate mobile POS and process transactions (purchases, returns, exchanges, online pickups) efficiently while maintaining asset protection procedures.
- Utilize clienteling tools, social selling platforms and short‑form video to capture customer data and support omni‑channel engagement.
- Support daily store operations including inventory receipt and processing, replenishment, visual merchandising, stockroom organisation and housekeeping.
- Maintain high energy on the sales floor, manage multiple customers concurrently, and adapt selling techniques to business needs and peak traffic periods.
- Participate in brand initiatives, training programmes and inclusion activities; provide and receive constructive feedback to support team performance.
Qualifications
- Minimum 1+ years of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proven ability to operate POS systems and basic computer devices (iPad, laptop); experience with Mobile POS and walkie‑talkie use.
- Strong English language proficiency.
- Social media savvy with experience or interest in live‑stream shopping, video demos and social selling (preferred).
- Able to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Capable of lifting regularly at least 25 lbs (occasionally up to 50 lbs) and performing physical tasks (climb, bend, kneel).
Skills
Experience
At least one year of retail sales experience is required; prior experience in luxury or fashion retail and demonstrated success in clienteling, omni‑channel selling or social commerce is preferred.
Education
High school diploma or equivalent preferred; post‑secondary coursework or a degree and a combination of education and related experience will be considered.
Workplace
The successful candidate will be located in Hanover, Maryland, USA, with easy access to Baltimore.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes creativity, inclusivity and a client‑centric approach, operating within the broader Tapestry group ethos of optimism and diversity. The retail environment is fast‑paced and collaborative, with strong focus on development, feedback and team performance.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.