Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $17.60–22/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 26, 2026
About %s
Coach is a global fashion house known for its leather goods and accessible-luxury ready-to-wear. Originating in New York and led creatively by Stuart Vevers, the brand is part of the Tapestry portfolio, a global house of brands that emphasizes inclusivity, innovation and career development across its network.
Coach Sales Associate (part-time) in Edmonton, Canada — retail clienteling, omnichannel sales and POS duties at West Edmonton Mall.
Role & Responsibilities
- Serve as the front-line ambassador for the Coach brand, delivering elevated, personalized customer experiences in line with Coach Guide to Style and Service standards.
- Develop and maintain lasting client relationships through tailored styling, product expertise and proactive follow-up to drive repeat business.
- Execute omnichannel selling: assist online order pickups, process returns/exchanges, and use mobile POS and clienteling tools to capture customer data.
- Drive sales results through cross-selling, upselling and meeting individual and store KPIs; develop and follow personal sales plans.
- Operate mobile POS and traditional POS to complete transactions efficiently and accurately.
- Maintain sales floor and stockroom standards: receive shipments, replenish stock, process inventory, and support visual merchandising.
- Adhere to asset protection, cash-handling and retail policies; keep the selling environment clean, organized and safe.
- Support team performance through collaboration, participation in brand initiatives and training, and openness to feedback.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proficiency with POS operations and mobile POS; comfortable using iPad/laptop and walkie-talkie; able to read price/release sheets.
- Strong English language proficiency required.
- Ability to work a flexible schedule including nights, weekends, peak season and public holidays.
- Physical capability to lift regularly at least 25 lb (up to 50 lb occasionally), climb, bend, kneel and maneuver the sales floor and stockroom.
Skills
Experience
At least 1 year of retail sales experience, with preference for candidates who have worked in luxury retail or have demonstrated success with omnichannel clienteling, social selling and data-driven sales approaches.
Education
High school diploma or equivalent; combination of education and relevant retail experience will be considered.
Workplace
This position is based in Edmonton, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 17.60 to CAD 22 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach promotes a creative, inclusive and customer-focused workplace rooted in New York design heritage and guided by the values of the Tapestry family. The environment prioritizes learning, collaboration and measurable performance while encouraging individual expression and diversity.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Sales Associate», «Client Advisor», «Store Sales Consultant», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.