Tapestry Sales Associate
- Employment
- Part-Time
- Seniority
- Junior
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 18, 2026
About Tapestry
Coach is an American luxury fashion house rooted in New York and known for leather goods, ready-to-wear, and accessories. The brand is part of the Tapestry portfolio, a global house of consumer fashion brands that emphasizes creativity, inclusion, and omni-channel retail innovation.
Coach (Tapestry) hiring a part-time Sales Associate in Austin, TX (The Domain) to deliver luxury retail service and drive omni-channel sales.
Role & Responsibilities
- Serve as a front-line brand ambassador adhering to Coach’s Guide to Style and Service; deliver an elevated, personalized shopping experience.
- Build and maintain lasting client relationships via personalized styling, product expertise and proactive follow-up to drive repeat business.
- Drive sales through cross-selling, upselling and tailored recommendations; develop and execute personal sales plans to meet KPIs.
- Operate mobile POS and in-store technology to process transactions, capture client data and fulfil omni-channel orders (returns, exchanges, online pickups).
- Leverage clienteling tools and social selling (including short-form video and live-stream demos) to acquire customer data and encourage conversions.
- Perform daily store operations: cash wrap, inventory receiving and processing, replenishment, visual merchandising and asset-protection procedures.
- Maintain a high-energy sales floor, manage multiple customers, and assist teammates across functional areas to ensure service standards.
- Participate in brand training, inclusion initiatives and store programs; welcome feedback and adapt behaviour to business needs.
Qualifications
- Minimum 1+ year of sales experience; luxury retail experience strongly preferred.
- Proven ability to meet individual and team sales goals and to execute personal sales plans.
- Proficiency operating POS systems and mobile point-of-sale; comfortable with iPad/laptop devices and basic retail IT.
- Social media savvy with experience or comfort in short-form video and live-stream shopping (preferred).
- Ability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift 25 lbs regularly (up to 50 lbs occasionally), climb, bend, kneel and manoeuvre in a retail environment.
- Strong English language proficiency.
Skills
Experience
Minimum of 1+ year in sales, retail or client-facing roles; prior luxury retail or omni-channel selling experience preferred. Demonstrable experience using POS, clienteling tools and social/live video selling is an advantage.
Education
High school diploma or equivalent preferred; a combination of relevant education and retail experience will be considered.
Workplace
This position is based in Austin, Texas, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.
Culture
Coach emphasizes creativity, inclusivity and a collaborative retail culture rooted in its New York heritage. As part of Tapestry, the brand values candid feedback, learning agility and customer-centric service while investing in employee development and diversity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Retail Sales Advisor», «Style Advisor», «Customer Experience Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.