Tapestry Sales Advisor
- Employment
- Part-Time
- Seniority
- Mid-Level
- Compensation
- $15–24.25/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 17, 2026
About Tapestry
Coach is a New York–born luxury fashion house known for its leather goods and accessible-luxury ready-to-wear. The brand is part of the Tapestry portfolio, a global house of brands that focuses on creative product, inclusive culture, and omni-channel retail experiences.
Coach is hiring a part-time Sales Associate in New York, NY (Hudson Yards). Hourly pay $15.00–$24.25. Apply now.
Role & Responsibilities
- Act as the front-line ambassador of the Coach brand, delivering elevated, personalized service aligned with Coach Guide to Style and Service standards.
- Build and sustain client relationships through personalized styling, product expertise and proactive follow-up to drive repeat business and loyalty.
- Drive sales performance through cross-selling, upselling and execution of individual sales plans to meet or exceed KPIs.
- Sell across channels using mobile POS, clienteling tools and social selling (including short-form video) to capture client data and close sales.
- Execute daily store operations: process transactions (purchases, returns, exchanges, online pickups), manage cash wrap, receive and process inventory, replenishment and basic visual merchandising.
- Maintain floor and stockroom standards: organization, replenishment and adherence to asset-protection and POS procedures.
- Support inventory cycles and product movement, assist teammates across functional areas and participate in brand initiatives and training.
Qualifications
- 1+ years of sales experience; luxury retail experience strongly preferred.
- Proven proficiency with POS systems and basic computer devices (iPad/laptop) and Mobile POS workflows.
- Ability to read price/release sheets and use walkie-talkies for in-store communication.
- Social-media savvy with experience in short-form video, live‑stream shopping or product video demos preferred.
- Strong English language proficiency.
- Ability to work a flexible retail schedule including nights, weekends, peak seasons and public holidays.
- Ability to lift regularly up to 25 lbs (occasionally up to 50 lbs), and perform physical tasks such as climbing, bending and kneeling.
Skills
Experience
At least one year of sales experience is required; prior luxury or premium retail experience is preferred. Demonstrated ability to meet sales targets and develop client relationships is expected.
Education
High school diploma or equivalent required; coursework or certification in retail, customer service or fashion is a plus. A combination of education and relevant experience will be considered.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 24.25 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach emphasizes creativity, inclusivity and an energetic retail culture rooted in New York heritage. As part of Tapestry, the brand prioritizes openness, diversity and employee development, encouraging candid feedback and continuous learning.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Sales Associate», «Luxury Sales Associate», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.