Tapestry Sales Advisor
- Employment
- Part-Time
- Seniority
- Entry-Level
- Compensation
- $15–19.50/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 14, 2026
About Tapestry
Coach is a global fashion house rooted in New York and known for leather goods and accessible luxury. The brand is part of the Tapestry portfolio, a global house of consumer fashion brands committed to creativity, inclusivity, and omnichannel retail innovation.
Coach in Austin, Texas is hiring a part-time Sales Associate at The Domain to deliver luxury service, omnichannel selling and clienteling.
Role & Responsibilities
- Act as a front-line ambassador for the Coach brand, consistently delivering the Coach Guide to Style and Service standards.
- Build and maintain lasting client relationships through personalised styling, product expertise and effective follow-up to drive repeat business.
- Drive sales by cross-selling, upselling and executing personal sales plans to meet or exceed individual and store KPIs.
- Operate mobile POS and process transactions efficiently (purchases, returns, exchanges, online pickups).
- Use clienteling tools, social selling and short-form video to capture customer data and generate demand.
- Perform daily operational tasks including inventory receiving and processing, replenishment, visual merchandising and cash wrap duties.
- Maintain a high-energy sales floor; manage multiple customers and adapt selling techniques to shifting business needs.
- Support asset protection procedures and keep sales floor and stockroom organised and stocked.
- Participate in brand initiatives, training programmes and inclusion activities; foster a collaborative, trust-based team environment.
Qualifications
- Minimum 1 year of sales experience; luxury retail experience preferred. A combination of education and experience will be considered.
- Proficiency with POS systems and basic computer devices (iPad/laptop); experience using mobile POS and walkie-talkies.
- Ability to work a flexible retail schedule including nights, weekends, peak season and public holidays.
- Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), and to climb, bend, kneel and manoeuvre in a stockroom and sales floor environment.
- Strong English language proficiency.
Skills
Experience
Minimum of one year in a sales role; prior experience in luxury or fashion retail, social selling or live‑stream shopping is preferred. A combination of relevant education and work experience will be accepted.
Education
High school diploma or equivalent; retail or sales certification or vocational training is a plus.
Workplace
This position is based in Austin, Texas, USA.
Compensation
The base compensation for this position ranges from USD 15 to USD 19.50 per hour.
Benefits
Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.
Culture
Coach combines a New York design heritage with contemporary, inclusive brand values. As part of Tapestry, the workplace emphasises collaboration, creativity and a commitment to equity and development across retail teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Associate», «Client Advisor», «Retail Associate», «Luxury Sales Consultant», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.