Tapestry Retail Sales Associate

Closed The candidacy window for this position at Tapestry has closed.

While this position is no longer receiving submissions as of April 17, 2026, we invite you to explore further opportunities at Tapestry or browse all open roles.

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Location
New YorkNew YorkUSA
Department
Retail & Boutique Operations
Industry
Fashion, Apparel & Leather Goods
Posted
Apr 13, 2026

About Tapestry

Tapestry is a New York–based house of modern luxury that comprises iconic lifestyle brands including Coach, Kate Spade, and Stuart Weitzman. The group blends heritage craftsmanship with contemporary design and operates globally across retail, wholesale and digital channels.

Tapestry — Retail Sales Associate in New York, NY. Client-facing role selling Coach, Kate Spade or Stuart Weitzman luxury accessories.

Role & Responsibilities

  • Deliver exceptional, personalized client service to foster long-term relationships and repeat business.
  • Execute clienteling activities, including follow-ups, appointments, and CRM record maintenance to drive sales and lifetime value.
  • Achieve and exceed individual and store sales targets through consultative selling and product expertise.
  • Support store visual merchandising standards and floor moves to ensure inspiring presentation and on-brand experiences.
  • Manage daily store tasks including inventory control, stock replenishment, POS transactions and loss-prevention procedures.

Qualifications

  • Proven ability to deliver high-quality, client-focused service in a luxury or premium retail environment.
  • Strong sales orientation with experience hitting individual targets and contributing to team goals.
  • Excellent verbal communication and interpersonal skills; discretion and professionalism in client interactions.
  • Flexibility to work retail hours including evenings, weekends and holidays as required by boutique operations.

Skills

Clienteling Visual merchandising Inventory management Point of Sale (POS) systems CRM platforms Microsoft Office (Excel, Outlook)

Experience

Typically 1+ years of customer-facing experience in luxury or premium retail; a demonstrable track record of achieving sales targets and building repeat clientele is preferred.

Education

High school diploma or equivalent; tertiary education in retail, business, or fashion is a plus but not required.

Workplace

The successful candidate will be located in New York, New York, USA.

Culture

The employer emphasizes elevated client service, product knowledge and craftsmanship rooted in its portfolio of contemporary luxury brands. Store teams operate in collaborative, fast-paced environments where presentation, attention to detail and a strong commercial mindset are rewarded.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Sales Advisor», «Retail Associate», «Boutique Sales Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.