Tapestry Manager, Consumer Technology

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Location
USA
└New York
└New York
Seniority
Manager
Posted
Apr 1, 2026

About Tapestry

Tapestry is a global house of modern luxury lifestyle brands, including Coach, Kate Spade and Stuart Weitzman. Operating at the intersection of fashion and technology, Tapestry combines creative product design with data-driven consumer experiences. As part of a publicly traded parent company, the organization emphasizes brand stewardship, global retail operations and digital transformation across its portfolio.

Tapestry — Manager, Consumer Technology in New York. Lead omnichannel technology programs for Coach, Kate Spade and Stuart Weitzman.

Role & Responsibilities

  • Define and drive the consumer technology roadmap in alignment with brand, retail and digital commerce strategies, prioritizing initiatives that improve client experience and operational efficiency.
  • Lead cross-functional delivery of omnichannel solutions—e-commerce, point-of-sale, clienteling and mobile—ensuring seamless integration and robust API-driven architectures.
  • Manage third-party vendors and technology partners, negotiating contracts, SLAs and delivery timelines while controlling program budgets.
  • Oversee day-to-day operations of the consumer technology team, providing coaching, performance management and capacity planning.
  • Collaborate with security, data and infrastructure teams to ensure platform reliability, regulatory compliance and data governance.
  • Translate business requirements into technical scope, sprint plans and measurable KPIs; report program status to senior stakeholders.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, Engineering or a related discipline; advanced degree preferred.
  • Proven experience leading technology programs for retail or consumer-facing brands, with demonstrable results in omnichannel delivery.
  • Strong track record of vendor selection, contract negotiation and managing cross-functional third-party relationships.
  • Exceptional stakeholder management skills with the ability to present technical strategy to executive audiences.
  • Experience managing and developing small to medium-sized technical teams.

Skills

IT project and program management Vendor management and contract negotiation Omnichannel retail systems and integrations Cloud platform familiarity (AWS, Azure or GCP) API architecture and systems integration Data analytics and business intelligence interpretation Agile / Scrum delivery methodologies Budgeting and financial oversight for technology programs Stakeholder engagement and cross-functional collaboration Team leadership and talent development

Experience

Typically 6–10 years of progressively responsible technology experience, including minimum 3 years in a managerial capacity; prior exposure to retail, luxury or consumer brands preferred.

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering or related field; Master’s degree or MBA preferred.

Workplace

This position is based in New York, New York, USA.

Culture

Tapestry fosters a collaborative, brand-driven culture where creativity and consumer-centric thinking are prized. The environment balances fast-paced digital transformation with respect for craftsmanship and brand heritage, offering professionals exposure to global retail operations and cross-brand initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Technology Manager», «Digital & Consumer Technology Manager», «Consumer Systems Manager», «Omnichannel Technology Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.