Tapestry General Manager, Retail Management

Employment
Full-Time
Seniority
Director
Posted
Jul 9, 2026

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Coach seeks General Manager, Retail Management in Seoul to lead retail operations and drive performance across the region.

Role & Responsibilities

  • Lead and oversee retail operations across assigned stores and regions
  • Drive sales performance and revenue targets while maintaining brand integrity
  • Develop and execute strategic retail management initiatives aligned with global Coach vision
  • Coach and develop direct reports through challenging assignments and regular development discussions
  • Build and maintain effective store teams with strong morale and collaborative culture
  • Ensure exceptional customer experience and brand representation across all touchpoints
  • Manage P&L responsibilities and operational budgets
  • Foster open dialogue and accountability throughout the retail organization

Qualifications

  • Proven track record of exceeding sales and operational goals in retail management
  • Demonstrated ability to lead and develop teams effectively
  • Strategic thinking with ability to anticipate market trends and competitive landscape
  • Strong interpersonal and diplomatic skills across all organizational levels
  • Experience managing P&L and retail operations budgets
  • Knowledge of luxury or premium retail environment preferred

Skills

Retail operations management P&L management Team leadership and development Strategic planning Customer focus and relationship building Data analysis and performance metrics interpretation Change management Budget management

Experience

Extensive retail management experience at senior level with demonstrated success in leading large-scale retail operations and multi-site management. Background in luxury or premium fashion retail strongly preferred.

Education

Bachelor's degree in Business Administration, Retail Management, or related field; MBA or equivalent advanced business credential preferred.

Workplace

The successful candidate will be located in Seoul, Seoul, South Korea.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Regional Retail Director», «Retail Operations Director», «Store Network Manager», «Retail Area Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tapestry

Tapestry General Manager, Retail Management

Seoul, South Korea

Continue to the application.