Tapestry eCommerce & Digital Specialist

Employment
Full-Time
Seniority
Mid-Level
Posted
Sep 24, 2026

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Tapestry seeks an eCommerce & Digital Specialist in Sydney to drive digital commerce strategy and optimize online customer experiences across Coach and Kate Spade New York.

Role & Responsibilities

  • Manage and optimize eCommerce platforms and digital channels across Coach and Kate Spade New York brands
  • Develop and execute digital commerce strategies to enhance customer experience and drive online revenue growth
  • Collaborate with merchandising, marketing, and operations teams to align digital initiatives with business objectives
  • Monitor digital performance metrics and KPIs; provide data-driven insights and recommendations for continuous improvement
  • Support product launches and seasonal campaigns across digital touchpoints
  • Troubleshoot technical issues and coordinate with IT and development teams to resolve digital platform challenges
  • Maintain brand consistency and compliance across all eCommerce and digital properties

Qualifications

  • Proven experience in eCommerce management or digital commerce operations
  • Proficiency with eCommerce platforms, content management systems, and digital analytics tools
  • Strong understanding of omnichannel retail and customer journey optimization
  • Demonstrated ability to work collaboratively across cross-functional teams
  • Excellent analytical and problem-solving skills
  • Experience with luxury or fashion retail preferred

Skills

eCommerce platform management Digital analytics Customer experience optimization Project management Data analysis Cross-functional collaboration Digital marketing coordination CMS and content management Performance reporting

Experience

2–4 years of professional experience in eCommerce, digital operations, or related digital commerce roles, preferably within luxury or fashion retail environments

Education

Bachelor's degree in Business, Marketing, Information Technology, or related discipline; or equivalent professional experience demonstrating digital commerce expertise

Workplace

The successful candidate will be located in Sydney, New South Wales, Australia.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Commerce Executive», «eCommerce Operations Specialist», «Digital Platform Manager», «eCommerce Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Tapestry

Tapestry eCommerce & Digital Specialist

Sydney, Australia

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