Tapestry District Manager, Retail Operations

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Develop and lead store management teams across the district to deliver outstanding customer experiences and operational excellence
• Manage sales performance and work with Multi-Managers and Store Managers to achieve and exceed sales goals
• Plan, communicate, and delegate key responsibilities to ensure smooth operations across all district stores
• Review store environments and key business indicators to identify improvement opportunities and provide coaching to management teams
• Interview, screen, hire, and train Multi-Managers, Store Managers, and Associate Managers in accordance with Coach policies
• Ensure consistent management practices, operational standards, and customer service across all stores in the district
• Oversee merchandise presentation and inventory accuracy to maximize sales and optimize inventory turnover
• Ensure the highest level of customer service and recognize top performers in sales and customer engagement
• Communicate critical market-related issues to senior management and partner on strategic solutions
• Implement Coach training programs, conduct regular staff meetings, and develop managerial skills of the management team

Qualifications

• 10+ years of experience in upscale retail environments
• 2–4 years of multi-store management experience
• Previous Coach management experience as a multi-store manager preferred
• Demonstrated ability to effectively communicate issues to senior management and partner on solutions
• Pro-active problem-solving skills with the ability to assess issues and develop action steps for resolution
• Ability to think broadly, consider multiple perspectives, and reach logical conclusions that serve the organization

Skills

Experience

10+ years in upscale retail environments, with 2–4 years of demonstrated multi-store management responsibility. Previous experience with Coach or comparable luxury fashion retailers is preferred.

Education

High school diploma or equivalent; bachelor's degree preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 130,000 to USD 175,000 per annum.

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.