Tapestry Director of Product Design, UX/UI

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Lead UX and product design across major ecommerce journeys, including product discovery, search, product detail, shopping, personalization, content, and emerging customer experiences.
• Manage, mentor, and develop product designers, setting clear expectations for craft, ownership, collaboration, and outcomes.
• Set the experience vision for high-priority initiatives and translate broad business opportunities into actionable product and design strategies.
• Partner with Product Management and Engineering from problem definition through launch, iteration, and optimization.
• Build partnerships with Brand, Creative, Analytics, Research, Marketing, and senior business stakeholders.
• Champion customer-centered decisions through qualitative research, experimentation, behavioral data, and competitive insights.
• Foster continuous learning and experimentation, using research and testing to validate ideas before and after launch.
• Create and evolve scalable UX patterns and systems that improve consistency while allowing individual brands to maintain their identity.
• Guide designers through complex interaction, information architecture, responsive design, and service-design challenges.
• Develop narratives and presentations communicating customer problems, design rationale, strategic opportunities, and business impact to executive audiences.
• Balance immediate commercial priorities with longer-term customer experience improvements.
• Identify opportunities to simplify experiences, introduce new capabilities, and move beyond incremental optimization.
• Work across multiple initiatives while helping the team prioritize the highest-impact customer and business problems.

Qualifications

• Significant experience in product design, UX design, or digital experience design, including leading designers and complex initiatives.
• Experience designing high-traffic consumer digital products; ecommerce, marketplace, retail, or similarly complex transactional experience is strongly preferred.
• A portfolio demonstrating exceptional interaction design, systems thinking, product strategy, and measurable customer or business impact.
• Strong understanding of responsive web and mobile product design.
• Demonstrated ability to use customer research, analytics, and experimentation to inform product decisions.
• Experience building productive partnerships with Product and Engineering teams.
• Strong communication and storytelling skills, particularly with senior and executive stakeholders.
• Ability to navigate ambiguity, competing priorities, organizational complexity, and differing stakeholder perspectives while keeping the customer in focus.
• Strong design judgment and ability to raise the craft bar across an organization.
• Experience coaching and developing designers across different seniority levels.
• Ability to identify the right problems, understand customer behavior, test assumptions, simplify complexity, and create experiences that produce meaningful outcomes.
• Ability to challenge assumptions collaboratively and create an environment where designers can do their best work through clear direction, thoughtful critique, evidence, and trust.

Skills

Experience

Significant experience in product design, UX design, or digital experience design, including experience leading designers and complex initiatives; experience designing high-traffic consumer digital products, with ecommerce, marketplace, retail, or similarly complex transactional experiences strongly preferred.

Benefits

Medical, dental, vision, and disability insurance; 401(k); paid parental leave; commuter benefits; tuition assistance.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.