- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $180,000–200,000/year
- Department
- IT & Technology Systems
- Posted
- Oct 19, 2026
About Tapestry
Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.
Tapestry seeks a strategic product leader to own the digital employee experience across its global corporate offices, shaping the vision, roadmap, platform experience, measurement, and investment priorities. The role partners across Technology, HR, Internal Communications, Product Management, and Store Operations to deliver measurable improvements for employees. Base pay range: $180,000–$200,000 annually.
Role & Responsibilities
- Own the digital employee experience as a product, defining its vision and strategy and maintaining a prioritized roadmap in partnership with Workplace Technology and platform owners responsible for architecture, engineering, operations, and security.
- Stay close to employees through feedback loops, store visits, observational research, and frontline partnerships; incorporate regional and market-level context into roadmap development and sequencing.
- Apply product discipline by validating problems, defining outcomes, prioritizing, and shipping solutions that deliver measurable improvements.
- Champion employee experience in investment discussions by surfacing trade-offs and making evidence-based cases with a clear point of view.
- Serve as experience owner across global employee-facing platforms, including the intranet, M365/Teams, and self-service portals; set standards and drive improvements with operating teams.
- Bring the employee perspective to platform decisions, identifying friction, advocating for usability, and assessing technology by its impact on users.
- Identify and pilot modern workplace technologies, including AI-powered tools, intelligent search, and mobile-first solutions; lead proofs of concept with clear problems, hypotheses, and success criteria.
- Own the framework for measuring experience effectiveness by combining platform analytics with direct employee input.
- Use measurement and employee input to prioritize the roadmap and build evidence-based investment cases, identifying where global patterns obscure local realities.
- Build relationships across Technology, HR, Internal Communications, Product Management, and Store Operations, influencing outcomes without direct authority.
- Partner with HR on employee lifecycle moments and with Internal Communications on change management to support employees through technology transitions.
- Represent the employee perspective in governance forums, architecture reviews, and investment discussions.
- Partner on adoption strategies emphasizing training, accessibility, and inclusivity; establish governance for content publishing and knowledge management.
Qualifications
- 10+ years in technology, product management, digital workplace, or employee experience, with a track record of owning roadmaps and shipping measurable improvements.
- Strong understanding of modern workplace and AI technologies, including knowledge management, intelligent search, virtual assistants, and AI-assisted service delivery.
- Genuine instinct for engaging directly with the people served, with curiosity about how context and geography shape their needs.
- Proven ability to influence senior stakeholders without authority; resourceful and self-directed in a matrixed environment.
- Strong analytical and storytelling skills, translating complex topics into clear narratives for any audience.
- Experience in retail, consumer, or large multi-site enterprises; experience working in or alongside HR is a plus.
- Bachelor’s degree required.
Skills
Experience
10+ years in technology, product management, digital workplace, or employee experience.
Education
Bachelor’s degree required.
Workplace
The role is situated in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position ranges from USD 180,000 to USD 200,000 per annum.
Benefits
Medical, dental, and vision insurance; 401(k); paid paternity and maternity leave; commuter benefits; disability insurance; tuition assistance.
Culture
Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Director of Employee Experience Products», «Director of Digital Workplace Experience», «Director of Employee Technology Experience», «Director of Workplace Product Experience», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.