Tapestry Director, Merchandising Systems
Tapestry in New York seeks a Director, Merchandising Systems to lead merchandising platform strategy, integrations and a cross-functional team.
Overview
Tapestry is a global house of iconic, design-led brands including Coach, Kate Spade, and Stuart Weitzman. As a parent company focused on accessible luxury, Tapestry combines craft, commercial rigor and digital innovation to scale global omnichannel retail operations while preserving distinct brand identities.
Role & Responsibilities
- Define and execute the enterprise merchandising systems strategy and roadmap across brands to support assortments, pricing, allocation, replenishment and omnichannel execution.
- Lead design, delivery and continuous improvement of merchandising platforms, integrations and data pipelines in partnership with retail, planning, inventory and e-commerce stakeholders.
- Manage cross-functional teams of product managers, business analysts and engineers and provide coaching, prioritization and resource planning.
- Oversee vendor relationships, third‑party implementations and system upgrades; negotiate commercial terms and manage delivery SLAs.
- Establish data governance, system security and operational best practices; ensure high availability and performance of merchandising applications.
- Collaborate with architecture, analytics and infrastructure teams to deliver scalable APIs, ETL processes and reporting to enable data-driven merchandising decisions.
- Own program budgets, roadmap trade-offs and change management for large-scale projects and integrations.
Qualifications
- Proven leadership in managing multidisciplinary IT/product teams and delivering merchandising or retail systems at scale.
- Deep domain knowledge of merchandising processes: assortment planning, allocation, replenishment, pricing and omnichannel fulfilment.
- Strong vendor and program management experience with complex third-party implementations.
- Demonstrated ability to translate business priorities into technical roadmaps and measurable outcomes.
- Excellent stakeholder management and communication skills with senior commercial and technical partners.
Skills
Experience
Approximately 8–12 years of experience in retail merchandising or technology roles with at least 5 years in a leadership capacity; demonstrable track record implementing merchandising systems and integrations in an omnichannel retail environment.
Education
Bachelor's degree in Computer Science, Information Systems, Business or related field; MBA or relevant master's degree preferred.
Workplace
The successful candidate will be located in New York, New York, USA. 1.573 luxury roles are listed in New York on Cerulean, 15 posted in the last 48 hours. Across the New York region, Cerulean lists 1.705 open positions — 22 listed in the past two days. Cerulean currently advertises 3.565 open roles in USA, including 77 added in the last 48 hours.
Culture
Tapestry fosters a creative, brand-centric culture that values craftsmanship, entrepreneurship and inclusive collaboration. Teams operate with a consumer-first mindset while investing in digital capabilities and cross-brand collaboration to accelerate growth.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Merchandising Systems», «Director of Merchandising Technology», «Director, Merchandising IT», «Head of Merchandising Platforms», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.