Tapestry Coordinator, Online Merchandising

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Upload and maintain new products on UK, FR, EU and ROW eCommerce sites, ensuring accurate product information, category structures, and merchandising standards
• Prepare and execute site refreshes by building navigation architecture, updating search dictionaries, creating merchandising and trend shops, and managing catalogue attribution processes
• Support migration of smaller EU sites to Global-e platform, ensuring accurate localisation and customer-ready site configuration
• Collaborate with translation partners to ensure high-quality localised content, with particular emphasis on French market requirements
• Coordinate with Buying and Planning teams to support promotional calendars, new product launches, and category expansions
• Work with Digital Design and Web Production teams on creative execution for homepages, promotions, and campaigns aligned with business priorities and inventory availability
• Conduct weekly reviews of UK, FR, EU, and ROW sites to monitor standards, identify operational issues, and escalate testing problems
• Optimise on-site search functionality and cross-sell/up-sell product placement strategies
• Research competitor online activity and digital innovation trends; conduct ad hoc testing of new site functionalities
• Deliver weekly performance reporting and analytics insights to cross-functional stakeholder meetings
• Manage ad hoc website tasks and projects as required by the eCommerce leadership team

Qualifications

• Bachelor's degree
• Minimum 1–2 years of professional experience in eCommerce or digital-focused roles
• Proven experience working independently and collaboratively in fast-paced environments
• Experience in global companies, international brands, or online startup environments
• Excellent organisational and attention-to-detail capabilities
• Strong written and verbal communication, presentation, and analytical skills
• Ability to manage multiple priorities under tight deadlines with urgency
• Proactive problem-solving mindset with strong initiative
• Ability to work autonomously and respond quickly to last-minute requests and changes
• Advanced proficiency in Microsoft Excel
• Advantageous: prior experience with Salesforce Commerce Cloud (SFCC), Product Information Management (PIM) systems, Global-e, or CMS platforms
• Advantageous: experience collaborating with U.S.-based head office operations
• Advantageous: fluency in French or other European languages

Skills

Experience

Minimum 1–2 years of professional experience in an eCommerce or digital-focused role, with demonstrated expertise in online product merchandising, site management, or related digital operations. Experience working within global companies, international brands, or fast-growing online startups is essential. Familiarity with U.S.-based corporate structures and cross-functional team environments is advantageous.

Education

Bachelor's degree required.

Workplace

Benefits

Hybrid working arrangement (3 days in office, 2 days remote); Flex Fridays (option to finish early); 1 paid volunteering day annually with access to global volunteer projects; learning and development opportunities; internal mobility and career progression pathways; regular social and cultural events; equity, inclusion, and diversity initiatives including employee resource groups and regional inclusion councils; 25 days annual holiday in addition to bank holidays; Annual Incentive Plan (company performance bonus); multi-brand discount up to 50% (Coach and Kate Spade); private healthcare with health assessment (Bupa); Bupa rewards including financial wellbeing support and wellness discounts; private dental cover; 24/7 family building, fertility, and menopause support (Maven); eyecare vouchers; Employee Assistance Program; employer pension contribution; gym discount; interest-free season ticket loan; cycle to work scheme.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.