Tapestry Client Advisor
- Location
- ParisÎle-de-FranceFrance
- Seniority
- Junior
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 16, 2026
About Tapestry
A confidential luxury maison within the global luxury goods ecosystem, operating boutiques and flagship stores in major gateway cities. The employer places emphasis on craftsmanship, brand heritage and exceptional client service, and typically forms part of a wider luxury group that invests in retail excellence and talent development.
Client Advisor at a confidential luxury maison in Paris — luxury retail role delivering personalised client service and driving boutique sales.
Role & Responsibilities
- Deliver exemplary, personalised service to high-net-worth and discerning clientele, building long-term relationships and driving client loyalty.
- Achieve and exceed individual and boutique sales targets through proactive clienteling, follow-up and bespoke selling techniques.
- Maintain deep product knowledge across collections and provide expert guidance on product features, provenance and care.
- Execute boutique standards for visual merchandising, stock presentation and store upkeep to reflect maison identity.
- Accurately process transactions, manage reservations and returns, and maintain up-to-date client records in the CRM/POS systems.
- Participate in store events, private appointments and trunk shows, collaborating with the team to maximise client experience.
Qualifications
- Proven track record in luxury retail sales or high-end service roles, preferably within fashion, leather goods or jewellery.
- Excellent interpersonal skills with the ability to engage and advise affluent clients with discretion and cultural awareness.
- Strong commercial acumen and a results-driven mindset with experience meeting sales targets and KPIs.
- Reliable, presentable and comfortable working retail hours including evenings and weekends.
Skills
Experience
Typically 2+ years of direct experience in luxury or premium retail sales, with demonstrable success in client acquisition, relationship management and achieving sales targets.
Education
High school diploma or equivalent; vocational qualification in retail, fashion or hospitality preferred but not required.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
The workplace balances artisan heritage with contemporary retail excellence, fostering a service-led culture where training, attention to detail and client discretion are paramount. Collaboration, continuous learning and pride in product quality characterise daily life in boutiques.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Retail Associate», «Luxury Sales Consultant», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.