Tapestry Brand Ambassador
- Location
- ParisÎle-de-FranceFrance
- Employment
- Contract
- Seniority
- Junior
- Department
- Wholesale, Commercial & B2B Sales
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 16, 2026
About Tapestry
Tapestry, Inc. is a global house of lifestyle brands that includes Coach and Kate Spade New York. The company operates a multi-brand portfolio focused on design-led leather goods, accessories and lifestyle products, and emphasizes cross-brand collaboration, mobility and investment in employee development.
Tapestry is hiring a Brand Ambassador (part‑time, 24 hrs/week, 12‑month contract) in Paris at Galeries Lafayette for Coach & Kate Spade New York.
Role & Responsibilities
- Represent Coach and Kate Spade New York at Galeries Lafayette to elevate brand visibility and deliver an exceptional, on-brand customer experience.
- Deliver consistent, high-calibre retail service using brand tools and training to uphold service standards and foster customer loyalty.
- Develop and execute clienteling strategies and in-store activations; co-host events to drive footfall and sales conversion.
- Partner with local retail teams and department store management to share market insights, align priorities and identify growth opportunities.
- Monitor and analyse store/trade performance versus targets and present actionable recommendations to the Senior Regional Brand Ambassador.
- Implement visual merchandising standards for new season launches and markdown periods to ensure cohesive presentation and alignment with regional guidelines.
- Coordinate product deliveries, replenishment and back-of-house organisation; escalate operational issues to the Senior Regional Brand Ambassador.
- Complete and submit timely trade reports with key product insights and competitive/market callouts for the Wholesale Sales team.
- Collaborate with the Senior Regional Brand Ambassador to plan shopfloor coverage and staffing to optimise customer experience and business outcomes.
- Build and maintain relationships with department store stakeholders to improve placement, promotions and long-term brand partnership.
Qualifications
- Minimum two years’ experience in a retail environment with a demonstrable record of achieving sales results.
- Proven familiarity with department store operations, merchandising and sales strategies.
- Availability for varied working hours, including evenings, weekends and public holidays.
- Strong communication, organisational and analytical capabilities with attention to detail.
- Commercial and strategic mindset with a proactive approach to identifying business development opportunities.
- Collaborative team orientation and ability to build productive relationships across internal and external stakeholders.
- Knowledge of current fashion/retail trends and the capacity to apply market insight to in‑store activation.
Skills
Experience
Minimum of two years’ retail experience, ideally with previous exposure to department store environments and measurable sales success.
Education
High school diploma or equivalent; vocational training or certification in retail, visual merchandising or a related discipline is advantageous.
Workplace
This position is based in Paris, Île-de-France, France.
Benefits
Health insurance; multi‑brand discount up to 50% on Coach & Kate Spade New York; meal vouchers; transport allowance; Employee Assistance Programme; housing contributions; death & disability insurance; 1 paid volunteering day per year; learning & development opportunities; equity, inclusion & diversity initiatives (employee resource groups, regional inclusion council); Flex Fridays (option to finish early on Friday); internal mobility and career progression; regular social events; free 24/7 family‑building, fertility and menopause support via Maven.
Culture
Tapestry promotes an open, inclusive culture that values individuality, creativity and cross‑brand collaboration. The company emphasises employee development, internal mobility and diversity initiatives, encouraging energetic, commercially minded individuals to contribute to both brand storytelling and business results.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Brand Ambassador», «Department Store Brand Representative», «Brand Activation Specialist», «Client Engagement Specialist», «Wholesale Brand Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.