Tapestry Assistant Store Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $27–31/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 26, 2026
About %s
Coach is a global luxury leather-goods and accessories house known for modern American design and accessible luxury. The brand is part of the Tapestry portfolio, a global house of fashion brands, and operates internationally through flagship stores, boutiques, and wholesale partners.
Coach is hiring an Assistant Store Manager in Edmonton, Alberta. Join Coach (Tapestry) to lead retail sales, team development and omni‑channel client engagement.
Role & Responsibilities
- Support the Store Manager to achieve sales targets through forecasting, planning and execution of category and promotional initiatives; monitor KPIs and refine in-store strategies.
- Lead by example on the sales floor to deliver Coach service standards and exceptional client experiences, resolving customer issues and acting as a visible brand ambassador.
- Recruit, onboard, coach and develop store team members; build a collaborative culture and maintain a strong talent pipeline aligned to brand objectives.
- Drive omni-channel client engagement including virtual shopping, clienteling and customer data acquisition; leverage social and digital trends to enhance the customer journey.
- Ensure operational compliance across HR, scheduling, payroll, loss prevention, vendor relationships and visual merchandising; maintain store safety and inventory controls.
- Collaborate with district and corporate teams to interpret market trends, contribute to store strategy and support cross‑functional initiatives.
Qualifications
- 1+ years of leadership or supervisory experience in retail or service industries; luxury/fashion retail experience preferred.
- Demonstrable customer focus with the ability to perform in a high‑velocity retail environment and meet measurable sales targets.
- Proven ability to motivate and coach teams to exceed performance expectations and deliver exemplary service.
- Excellent interpersonal, communication, problem‑solving and conflict resolution skills.
- Physical ability to regularly lift at least 25 lbs (occasionally up to 50 lbs) and to climb, bend, kneel and manoeuvre within sales floor and stockroom.
- Availability to work a flexible schedule including nights, weekends, peak seasons and public holidays.
Skills
Experience
Minimum of one year in a supervisory or leadership role within retail or a client-facing service environment; prior experience in luxury or fashion retail is an asset. A combination of relevant education and hands-on experience will be considered.
Education
High school diploma or equivalent required; post‑secondary education in business, retail management or fashion is an asset. Combination of education and experience accepted.
Workplace
This position is based in Edmonton, Alberta, Canada.
Compensation
The base compensation for this position ranges from CAD 27 to CAD 31 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance
Culture
Coach blends modern American design with an inclusive, collaborative workplace culture and is part of the Tapestry family of brands. The environment values creativity, customer obsession and developmental coaching for people managers and frontline teams.
About %s
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Assistant Manager», «Boutique Assistant Manager», «Client Experience Manager», «Store Deputy Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.