Tapestry Assistant Store Manager

About Tapestry

Kate Spade New York is a global lifestyle brand known for its colorful, optimistic aesthetic and accessible-luxury approach to handbags, ready-to-wear, jewelry, footwear and home décor. The brand operates within the Tapestry portfolio, a global house of fashion brands, and emphasizes creativity, inclusivity and customer-centric retail experiences across its boutique and outlet network.

Role & Responsibilities

• Co-lead daily store operations with the Store Leader to maximise sales, productivity and profitability across all channels.
• Model and enforce Kate Spade service behaviours and selling standards to create a high-energy, client-focused environment.
• Drive omni-channel and virtual selling initiatives, including clienteling, loyalty outreach and management of client books.
• Recruit, onboard and develop diverse retail talent; provide regular coaching, set clear goals and manage underperformance.
• Own store sales plans, forecasts and action plans; monitor KPIs (traffic, conversion, UPT, AUR) and coach the team to results.
• Execute visual merchandising directives and maintain impeccable brand and operating standards on the sales floor.
• Oversee opening/closing procedures, cash handling, loss prevention, inventory integrity, cycle counts and shipment accuracy.
• Manage schedules and payroll within budgeted targets and adjust staffing to meet business demand, including peak periods.
• Leverage social commerce and live stream shopping to engage clients and drive incremental sales.

Qualifications

• Minimum of 2+ years of retail management experience in fashion, lifestyle or a comparable consumer-facing environment.
• Proven capability to recruit, develop and retain retail teams with a focus on performance coaching and inclusive leadership.
• Strong communication, organisational and time-management skills with the ability to prioritise in a fast-paced retail setting.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook and experience using retail point-of-sale and inventory systems.
• Analytical aptitude to interpret selling reports, identify trends and implement rapid corrective actions.
• Flexible availability to work nights, weekends, peak seasons and public holidays as required by retail trading patterns.
• Ability to lift regularly at least 25 lbs (up to 50 lbs occasionally) and perform physical tasks on the sales floor and in the stockroom.

Skills

Experience

At least two years of progressive retail management experience in fashion or lifestyle retail, including responsibility for sales targets, team leadership and store operations.

Education

High school diploma or equivalent; relevant college coursework or post-secondary education preferred. A combination of education and retail leadership experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 29 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Kate Spade fosters an optimistic, creative and inclusive workplace that celebrates individuality and encourages authentic expression. As part of the Tapestry family, the brand emphasises talent development, diversity and community engagement across its global retail footprint.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.