Tapestry Assistant Store Leader

About Tapestry

Kate Spade New York is a globally recognised lifestyle brand known for its colorful, optimistic aesthetic across handbags, ready-to-wear, jewelry, footwear and home décor. The brand is part of the Tapestry portfolio, a global house of fashion brands; as an employer it emphasises creativity, inclusive culture and development of retail talent across omnichannel environments.

Role & Responsibilities

• Model and reinforce Kate Spade service behaviours and selling standards on the sales floor.
• Drive omni-channel and virtual selling, including clienteling, client outreach and loyalty program engagement.
• Coach and develop the sales team: recruit, onboard, set goals, review KPIs (traffic, conversion, UPT, AUR) and manage performance.
• Act as Store Leader in their absence and foster an inclusive, motivating team culture.
• Own store sales plans and forecasts; create and execute action plans to address business opportunities and optimize sell-through.
• Partner with corporate teams to analyse market and sell-through data and translate findings into in-store strategies.
• Champion brand visual standards and execute visual directives to ensure an impeccable store environment.
• Oversee opening/closing procedures, cash handling, facility security, inventory management and cycle counts to maintain operational excellence.
• Manage scheduling and payroll budgets, adjust staffing to business needs and ensure compliance with policies and loss-prevention standards.
• Leverage social media trends and host live stream shopping sessions to drive engagement and traffic.
• Capture and manage customer data to support marketing initiatives and repeat business.

Qualifications

• Minimum 2 years of retail management experience in fashion, lifestyle or comparable environment; combination of education and experience will be considered.
• Demonstrated leadership, interpersonal and organisational skills with the ability to coach to results.
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook; experience with retail systems.
• Proven ability to analyse selling reports, identify trends and implement corrective action.
• Strong English language proficiency.
• Availability to work a flexible schedule including nights, weekends, holidays and peak retail periods; ability to lift regularly up to 25 lbs and occasionally up to 50 lbs.

Skills

Experience

Minimum of 2 years of retail management experience in a fashion, lifestyle or comparable consumer-facing environment; demonstrated track record of delivering sales goals and developing frontline teams.

Education

High school diploma or equivalent; relevant post-secondary education or retail management qualifications preferred but not required — a combination of education and experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 29 per hour.

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, Tuition assistance.

Culture

Kate Spade fosters a vibrant, design-led workplace rooted in optimism and creativity. As part of Tapestry, the brand emphasizes inclusivity, professional development and community engagement, encouraging employees to bring authentic perspectives to retail experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.