Tapestry Assistant Store Leader

About Tapestry

Kate Spade New York is a globally recognised lifestyle brand known for colorful, optimistic design across handbags, ready-to-wear, jewelry, footwear and home décor. The label is part of the Tapestry portfolio, a global house of fashion brands, and emphasizes creativity, accessible luxury and a distinctive brand DNA that celebrates modern women and everyday moments.

Role & Responsibilities

• Lead daily sales-floor activity and model Kate Spade service behaviors to deliver elevated client experiences across in-store, omni-channel and virtual channels.
• Drive clienteling through proactive outreach, client books and loyalty-program engagement to maximise repeat business and lifetime value.
• Coach, develop and onboard store associates; set clear goals, review KPIs (traffic, conversion, UPT, AUR) and manage performance to achieve targets.
• Act as Store Leader in their absence, fostering an inclusive, motivating culture and building local community networks to support recruiting and brand awareness.
• Own store sales plans and forecasts; create and execute tactical action plans to address business opportunities and optimise sell-through.
• Champion brand visual standards and execute merchandising directives to maintain an impeccable store environment and communicate inventory trends to corporate partners.
• Manage operational excellence including opening/closing procedures, cash handling, loss prevention, schedules and payroll budget adherence.
• Support inventory controls, cycle counts and shipment accuracy; leverage live-stream shopping and social media trends to drive engagement and traffic.

Qualifications

• Minimum 2+ years of retail management or supervisory experience in fashion, lifestyle retail or a comparable customer-focused environment; combination of education and experience considered.
• Proven leadership with strong communication, coaching and organisational capabilities; able to set priorities and drive results through others.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook and experienced with retail POS and inventory systems.
• Analytical aptitude to interpret selling reports, identify trends and react quickly with corrective action.
• Ability to work a flexible schedule including nights, weekends, peak season and public holidays; capable of regularly lifting 25 lbs (up to 50 lbs occasionally).
• Demonstrated commitment to inclusive leadership and the behavioural competencies outlined (courage, creativity, customer focus, dealing with ambiguity, drive for results, interpersonal savvy).

Skills

Experience

Minimum of 2+ years of retail management or supervisory experience in a fashion, lifestyle or comparable high-volume retail environment. Experience leading teams, driving KPIs and executing omni-channel sales initiatives is required.

Education

High school diploma or equivalent required; postsecondary education in business, retail management or related field and/or relevant certifications is a plus. A combination of education and experience will be considered.

Workplace

Compensation

The base compensation for this position ranges from USD 18.50 to USD 31.50 per hour.

Benefits

Medical insurance; Dental insurance; Vision insurance; 401(k); Paid paternity and maternity leave; Commuter benefits; Disability insurance; Tuition assistance.

Culture

Kate Spade New York promotes an optimistic, creative and inclusive workplace that values individuality and community. As part of the Tapestry family, the brand emphasises equity, development and collaborative leadership while encouraging employees to deliver distinctive, client-focused retail experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.