Tapestry Assistant, eCommerce
- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $30.25–31.25/hour
- Department
- E-Commerce, Digital & Data Analytics
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 21, 2026
About Tapestry
Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.
Kate Spade New York eCommerce Assistant in New York—support Canadian digital operations, product launches, and customer experience optimization.
Role & Responsibilities
- Execute daily operations of the Kate Spade Canada ecommerce site and support delivery of the Canadian ecommerce business plan through flawless execution of site updates, product launches, promotions, and seasonal campaigns
- Manage product lifecycle activities including catalog maintenance, product launches, product categorization, and assortment updates; execute site merchandising strategies supporting seasonal priorities and inventory productivity
- Perform daily quality assurance across desktop and mobile experiences to ensure site accuracy, functionality, and premium customer experience; identify and troubleshoot site issues related to products, promotions, pricing, content, navigation, and checkout
- Execute promotional setup and content updates within Salesforce Commerce Cloud; support homepage, navigation, landing page, and campaign updates in partnership with Marketing and Creative teams
- Prepare weekly and monthly reporting on key business metrics including traffic, conversion, sales, top sellers, and promotional performance; monitor site performance and customer behavior to identify optimization opportunities
- Collaborate with CRM, Marketing, Buying/Planning, and US eCommerce teams to ensure successful execution of business initiatives; support SEO and onsite search optimization efforts; participate in special projects supporting Canadian ecommerce growth
Qualifications
- 2+ years of experience in eCommerce, Digital Merchandising, Site Operations, or Digital Marketing
- Demonstrated proficiency with Salesforce Commerce Cloud (Demandware) or another ecommerce platform
- Experience with Google Analytics (GA4) or similar analytics tools
- High proficiency in Microsoft Excel and Microsoft Office
- Exceptional organizational skills and attention to detail with ability to manage multiple priorities
- Strong analytical and problem-solving capabilities
- Excellent verbal and written communication skills
- Demonstrated ability to collaborate across cross-functional teams in a fast-paced retail environment
- Passion for fashion, digital commerce, and delivering exceptional customer experiences
- Bilingual fluency in English and Canadian French preferred
Skills
Experience
2+ years of experience in eCommerce, Digital Merchandising, Site Operations, or Digital Marketing; a combination of education and experience will be considered.
Education
Not specified; a combination of education and experience will be considered.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 30.25 to USD 31.25 per hour.
Benefits
Medical insurance, Dental insurance, Vision insurance, 401(K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance, Tuition assistance
Culture
Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Tapestry, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Digital Merchandising Assistant», «eCommerce Operations Coordinator», «Digital Commerce Specialist», «Web Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.