Tapestry Area Manager

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

The Area Manager leads a portfolio of Kate Spade New York stores across the UK and Mainland Europe, partnering with Store Managers to drive commercial performance, operational excellence and a distinctive customer experience. Reporting to the Senior Area Manager, the role leads store teams, develops talent and ensures consistent brand standards; it requires extensive UK and Ireland travel and store visits up to three days per week.

Role & Responsibilities

• Drive sales performance, profitability and productivity across the area, ensuring stores meet and exceed financial and KPI targets.
• Analyse weekly and monthly business results, identify trends, risks and opportunities, and translate insights into clear action plans.
• Partner with Store Managers to execute company initiatives, promotional activity and seasonal strategies in line with Kate Spade brand priorities.
• Collaborate with allocation and head office teams to optimise stock levels, product flow and commercial execution.
• Address underperformance through structured recovery plans, coaching and follow-up.
• Lead, coach and develop Store Managers, building a strong talent pipeline and succession plans across the area.
• Foster a culture of accountability, engagement and high performance aligned with Kate Spade values and behaviours.
• Partner with HR on recruitment, onboarding, performance management and development planning for store leadership teams.
• Champion equity, inclusion and belonging, ensuring teams feel supported, valued and inspired.
• Ensure consistent delivery of Kate Spade brand standards in visual merchandising, service and store operations.
• Conduct regular, effective store visits, providing in-the-moment coaching and clear, actionable feedback.
• Maintain compliance with company policies, loss prevention standards and local labour regulations.
• Partner with the Senior Area Manager, supporting regional priorities and cross-functional initiatives.
• Communicate clearly and confidently with stakeholders at all levels, in stores and at head office.
• Role-model Kate Spade leadership behaviours, professionalism and brand advocacy.
• Lead a customer-first mindset, ensuring elevated service, storytelling and brand experience at every customer touchpoint.
• Monitor and manage cost control, inventory integrity and shrinkage across the area.

Qualifications

• Proven experience in multi-site retail leadership, ideally within fashion, premium or luxury retail.
• Strong commercial acumen and a track record of delivering results through people.
• Highly effective people leadership and coaching capability, with confidence managing performance and development.
• Data-driven mindset and ability to interpret KPIs and convert insight into action.
• Excellent communication and influencing skills, with a collaborative, solutions-focused approach.
• Passion for the Kate Spade brand and commitment to delivering exceptional customer experiences.
• Extensive travel across the UK and Ireland is required, with a regular presence in stores (up to 3 days per week) to support performance, coaching and brand execution.
• Must already have the right to work in the UK; visa sponsorship is not available.

Skills

Workplace

Benefits

Hybrid working (Tuesday–Thursday in the office and Monday and Friday remotely); option to finish early on Fridays (Flex Fridays); one paid volunteering day per year and opportunities to volunteer with global projects; learning and development opportunities; internal mobility and career progression; regular seasonal and cultural social events; equity, inclusion and diversity initiatives, including employee resource groups and a regional inclusion council; 25 days’ holiday in addition to bank holidays; Annual Incentive Plan (company performance bonus); multi-brand discount of up to 50% on Coach and Kate Spade; private healthcare with health assessment (Bupa); Bupa rewards, including financial wellbeing support and wellness discounts; private dental cover; free 24/7 support for family building, fertility and menopause with Maven; eyecare vouchers; employee assistance programme; enhanced employer pension contribution; gym discount; interest-free season ticket loan; cycle-to-work scheme.

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.