Tapestry Account Manager, Wholesale

About Tapestry

Tapestry is a New York–based house of modern luxury, uniting the distinctive worlds of Coach, Kate Spade, and Stuart Weitzman. As an employer, the group offers the scale and sophistication of a global fashion leader while preserving the creative spirit and heritage of its iconic brands. Tapestry cultivates an inclusive, purpose-driven culture where design, craftsmanship, digital innovation, and commercial excellence intersect. Its teams are encouraged to think boldly, grow continuously, and contribute to a more responsible future for fashion, making Tapestry a compelling environment for talent seeking impact, creativity, and international opportunity.

Role & Responsibilities

• Develop and manage key and independent wholesale accounts across Northern Europe, conducting weekly or bi-weekly trade calls tailored to each account's commercial requirements
• Manage four market cycles annually for Women's and Men's Leather Goods, designing and presenting assortment strategies informed by performance data and seasonal regional strategy
• Review door allocation strategy and collect, process, and manage orders throughout the order lifecycle
• Track and present sales performance on a weekly and quarterly basis, identifying key trends and challenges; create action plans to achieve sell-through targets
• Produce seasonal trade reports highlighting wins, challenges, and growth opportunities
• Develop short, mid-term, and long-term commercial plans to meet targets; conduct commercial negotiations with key accounts
• Support the Sales Manager with regional strategies and long-range planning
• Develop the distribution network across key and independent accounts, identifying and onboarding new opportunities in line with regional strategy
• Partner with Wholesale Customer Service, Operations, Demand Planning, Finance, Store Construction, and Marketing teams to ensure seamless order execution
• Liaise with Accounts Receivable regarding customer payments and work with Finance on provisions, returns, staffing, and terms
• Conduct regular market visits and competitive analysis, producing feedback reports that identify growth opportunities
• Manage end-to-end processes for new store openings, coordinating with cross-functional partners and supporting CAPEX and P&L planning
• Maintain and update client databases as required
• Coordinate with the Field team on floor training, in-store recruitment, and money mapping strategies

Qualifications

• Extensive experience managing a retail wholesale business portfolio, including brick-and-mortar point-of-sale
• Strong sales-driven mindset with highly analytical capabilities and attention to detail
• Proficiency in Microsoft 365, including Excel and PowerPoint
• Excellent organisational and time management skills
• Strong written and verbal communication abilities
• Proven ability to work collaboratively across cross-functional teams
• Ability to travel across the UK and Europe as required
• Right to work in the United Kingdom without visa sponsorship

Skills

Experience

Extensive experience managing a retail wholesale business portfolio. Demonstrated track record of driving sales growth and managing multiple key accounts in a complex, multi-market environment. Proven ability to develop and execute growth strategies, particularly within the luxury or premium fashion sectors.

Education

Not specified

Workplace

Benefits

Hybrid working (3 days office, 2 days remote); Flex Fridays with option to finish early; 1 paid volunteering day per year; Learning & Development opportunities; Internal mobility and career progression; 25 days holiday plus bank holidays; Annual Incentive Plan (company performance bonus); Multi-brand discount up to 50% off Coach and Kate Spade; Private Healthcare with health assessment (Bupa); Bupa rewards for financial wellbeing and wellness discounts; Private Dental Cover; Free 24/7 support for family building, fertility and menopause with Maven; Eyecare vouchers; Employee Assistance Program; Employer Pension Contribution; Gym discount; Interest-free season ticket loan; Cycle to Work scheme; Seasonal and cultural social events; Equity, Inclusion & Diversity initiatives including employee resource groups and regional inclusion council

Culture

Tapestry fosters a collaborative, inclusive workplace where creativity, craftsmanship, and consumer insight come together across its portfolio of iconic fashion and lifestyle brands. As an employer, it encourages entrepreneurial thinking, global perspective, and continuous growth, empowering teams to shape meaningful brand experiences while contributing to a culture of innovation and belonging.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.