TAG Heuer Watchmaker / Technician – Third Category

About TAG Heuer

TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.

Role & Responsibilities

• Conduct thorough diagnostics and prepare accurate quotations for all types of watches, both quartz and mechanical
• Determine spare parts requirements for each intervention and coordinate requests with the Spare Parts Department
• Perform essential maintenance on quartz watches, including battery replacements, water-resistance testing, crystal replacement, crown work, and hand adjustment
• Execute complex repairs on automatic mechanical movements, chronographs (standard and manufacture), and all TAG Heuer collection models
• Replace and adjust quartz and automatic movements with precision
• Perform bracelet repairs and adjustments to exacting standards
• Conduct rigorous post-repair quality checks on every restored watch, ensuring compliance with brand aesthetic and technical standards
• Monitor and provide constructive feedback on repairs carried out by subcontractors to ensure quality consistency
• Carefully package watches in repair cases for final shipment to customers
• Maintain repair return and quality-control return rates within defined performance targets
• Perform weekly maintenance of polishing and cleaning equipment to ensure optimal performance
• Provide direct customer support at the reception desk, offering technical information and advice when required

Qualifications

• Minimum 3 years of professional watchmaking or horological technician experience
• Demonstrated expertise in quartz watch maintenance, diagnosis, and repair
• Knowledge of and/or experience servicing automatic mechanical movements, chronographs, and manufacture movements
• Experience in polishing techniques and case and bracelet refurbishment
• Proven track record of conducting post-repair quality checks meeting luxury brand standards
• Familiarity with TAG Heuer product collection or equivalent luxury timepiece experience

Skills

Experience

Minimum 3 years of professional experience in watch repair and maintenance, with demonstrated expertise in both quartz and mechanical watchmaking. Proven experience in quality control, diagnostics, and the ability to work on complex timepieces including chronographs and automatic movements is essential.

Education

Formal watchmaking or horological training, or equivalent hands-on apprenticeship in watch repair and servicing. Industry certifications in watchmaking or horology are advantageous.

Workplace

Culture

TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.