TAG Heuer Training Director, Americas
- Employment
- Full-Time
- Seniority
- Director
- Compensation
- $150,000–160,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fine Watches & Horology
- Posted
- May 4, 2026
About TAG Heuer
TAG Heuer is a Swiss avant-garde watchmaker renowned for its heritage of innovation, design and precision. As part of the LVMH Watches & Jewelry portfolio, the Maison combines technical horology with contemporary branding and global retail operations, offering careers that bridge product mastery, luxury service and experiential retail.
TAG Heuer is hiring a Training Director, Americas in Miami — lead retail and wholesale learning across the Americas; Spanish required, extensive travel.
Role & Responsibilities
- Design and execute a comprehensive regional Training Plan for the Americas (Canada to Argentina), including Cruise Ships and Travel Retail, across digital, experiential and in-person formats.
- Lead, mentor and develop a dispersed team of Training Managers to drive client acquisition, conversion and long-term loyalty in retail and wholesale channels.
- Develop and deliver brand elevation curricula covering core collections, advanced movements, new materials, client journey best practices and TAG Heuer strategic partnerships (e.g., Formula 1, Porsche).
- Partner with VP Retail, Regional Sales Leadership and VP Sales to identify training priorities, sequence store rollouts and escalate HQ requests.
- Use client insights and performance data to shape training content, measure impact and iterate programming for measurable business results.
- Manage multiple training project workstreams and the department’s annual budget, approving expenses and ensuring profitable delivery of learning initiatives.
- Act as the primary liaison between HQ Training and the Americas region and coordinate with Marketing on brand and product events requiring subject-matter expertise.
- Develop tools and KPIs to monitor training effectiveness and lead regular team calls to share best practices and identify skill gaps.
Qualifications
- Minimum 10+ years of progressive experience in training, learning & development within premium or luxury retail environments.
- Proven track record building training programmes aligned to brand repositioning and sales/service objectives for retail and wholesale channels.
- Demonstrated people leadership experience, including motivating direct reports and influencing cross-functional stakeholders across regions.
- Exceptional communication, presentation and coaching skills with the ability to adapt messages to diverse markets.
- Strong project management skills and experience managing multiple concurrent workstreams in fast-paced environments.
- Proficiency with Microsoft Office and a Learning Management System (LMS); familiarity with digital learning tools and e‑learning authoring tools.
- Willingness and ability to travel extensively across the Americas (up to 70%).
- Spanish fluency required.
Skills
Experience
Minimum of 10 years' experience in training, learning & development or retail enablement within premium/luxury brands; proven experience leading regional programs and managing geographically dispersed teams.
Education
Bachelor’s degree in Business, Human Resources, Education or related field; advanced degree or professional certification in L&D preferred.
Workplace
The role is situated in Miami, Florida, USA.
Compensation
The base compensation for this position ranges from USD 150,000 to USD 160,000 per annum.
Benefits
Medical insurance; bonus or commission structure; paid time off; retail holiday pay; 401(k) with automatic employee contribution; employee assistance programs.
Culture
TAG Heuer fosters an avant‑garde, performance-driven culture that blends technical horology with contemporary lifestyle branding. The Maison values innovation, collaboration and inclusivity while maintaining high standards for client experience across global retail and wholesale networks.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Head of Retail Training — Americas», «Director of Learning & Development, Americas», «Regional Training & Enablement Director», «Director of Retail Learning», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.