TAG Heuer Junior Client Advisor
- Location
- ZurichZurichSwitzerland
- Employment
- Internship
- Seniority
- Intern
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Sep 14, 2026
About TAG Heuer
TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.
TAG Heuer Junior Client Advisor internship, 6 months, Zurich - luxury retail sales and client relations role starting November 2026.
Role & Responsibilities
- Drive boutique sales performance and achieve personal KPIs by delivering memorable client experiences and services
- Support team members and colleagues in the boutique environment
- Maintain omnichannel sales awareness to ensure optimal client touchpoint experiences
- Embody TAG Heuer's brand DNA and serve as a passionate Brand Ambassador both inside and outside the boutique
- Contribute to clienteling objectives including client recruitment, repeat rate, VIC share, and Net Promoter Score
- Collect qualitative client data and leverage insights to deliver personalized client engagement
- Communicate brand heritage, technical specifications, and product advantages to build trust and lasting relationships
- Execute daily retail processes under boutique management supervision
- Operate CEGID and Salesforce systems proficiently and perform visual merchandising activities
- Coordinate after-sales operations and support watch servicing returns
- Maintain grooming standards, professional attitudes, and visual merchandising compliance
- Foster a positive, inclusive, and supportive work environment
- Contribute to store maintenance and ensure compliance with internal control policies
Qualifications
- First experience in luxury retail environment
- Knowledge or passion for watches, lifestyle trends, new technologies, and sports
- Fluent in English and German; additional language skills preferred
- Strong curiosity and eagerness to develop selling techniques, KPI management, clienteling expertise, brand knowledge, and technical product understanding
- Client-centric mindset with excellent interpersonal and communication abilities
- Great presentation and grooming standards
- High integrity and transparency
Skills
Experience
Beginner level; first experience in luxury retail preferred. No prior professional experience required.
Education
No formal education requirement specified; secondary education (gymnasium/apprenticeship or equivalent) assumed as typical entry-level standard for Swiss retail internships.
Workplace
The successful candidate will be located in Zurich, Zurich, Switzerland.
Culture
TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Relations Specialist», «Luxury Sales Associate», «Boutique Associate», «Brand Ambassador - Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.