TAG Heuer Junior Client Advisor

About TAG Heuer

TAG Heuer, founded in 1860 in Saint-Imier, Switzerland, stands at the intersection of avant-garde watchmaking, precision engineering and sporting performance. As an employer, the Maison offers a dynamic environment where heritage and innovation inform every function, from manufacture and design to retail, marketing and digital transformation. Its teams contribute to a brand renowned for chronographs, motor-racing partnerships and a bold spirit of performance under pressure. TAG Heuer seeks passionate, agile professionals who value technical excellence, entrepreneurial energy and collaborative ambition, offering opportunities to grow within a global luxury house shaped by Swiss savoir-faire and contemporary momentum.

Role & Responsibilities

• Drive sales performance and achieve individual KPIs through effective selling techniques and team collaboration
• Provide exceptional in-store customer experiences and memorable service interactions
• Support colleagues and team members in the retail environment
• Approach sales with an omnichannel mindset to ensure seamless customer journeys
• Propose new ideas for business development including merchandising initiatives, events, and product mix optimization
• Embody the TAG Heuer brand DNA and serve as a passionate brand ambassador internally and externally, particularly at events
• Achieve individual customer loyalty objectives through targeted outreach, appointment scheduling, and follow-up sales
• Collect and leverage customer data to deliver personalized and relevant engagement, capitalizing on growth opportunities
• Communicate brand heritage, DNA, technical advantages, and product details to build trust and lasting relationships
• Contribute to daily retail operations including inventory management, cash handling, security procedures, and store opening/closing
• Utilize retail tools including CEGID and Salesforce platforms correctly
• Coordinate after-sales service operations until watch return
• Execute visual merchandising directives including window displays, product presentation, and catalog management
• Maintain compliance with internal control policies and procedures
• Contribute to a positive, inclusive, and supportive work environment
• Maintain store cleanliness and presentation standards

Qualifications

• Strong customer orientation and passion for client recruitment and relationship building
• Open-minded with excellent interpersonal and communication skills
• Energetic, autonomous, action-oriented, and results-driven
• Ability to work effectively in a dynamic and fast-paced retail environment
• Adaptable, flexible, and capable of proposing innovative ideas and solutions
• Team spirit with high integrity and transparency
• Capability to represent the brand both inside and outside the store with excellent presentation skills
• Comfortable with digital tools, quick learner, and meticulous attention to detail

Skills

Experience

Entry-level; no prior professional experience required. Internship-level position suited for recent graduates or early-career professionals seeking to develop retail and client advisory skills in the luxury watch sector.

Education

Secondary education or equivalent; completion of or current enrollment in a retail, hospitality, business, or related post-secondary program is advantageous.

Workplace

Culture

TAG Heuer fosters a performance-driven culture where precision, innovation, and avant-garde thinking guide both craftsmanship and teamwork. As an employer, the Maison values entrepreneurial spirit, collaboration, and a passion for pushing boundaries, offering a dynamic environment shaped by Swiss excellence and a strong connection to sport and lifestyle.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.