TAG Heuer Client Advisor

Location
Employment Part-Time
Seniority Junior
Compensation $23–25/hour
Department Retail & Boutique Operations
Industry Fine Watches & Horology
Posted Apr 12, 2026
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TAG Heuer Vancouver seeks a Part‑time Client Advisor (Oakridge) — on-site retail role; CAD 23–25/hr plus commission.

Overview

TAG Heuer is a Swiss luxury watchmaker renowned for its sporty, performance-led timepieces and strong brand presence in events and motorsport. The maison operates within LVMH's Watches & Jewelry business group and is known for combining watchmaking heritage with innovation, omnichannel retail and experiential client engagement.

Role & Responsibilities

  • Drive boutique sales by achieving individual KPIs through active client outreach, appointment generation and converting in-store traffic.
  • Deliver personalised, memorable client experiences in-store and at events, acting as a passionate brand ambassador for TAG Heuer.
  • Execute clienteling and omnichannel selling strategies, maintaining and leveraging qualitative client data to generate repeat business and grow the active client base.
  • Support daily retail operations including inventory, cash handling, store opening/closing, security and compliance with internal control policies.
  • Operate front‑ and back‑office retail systems (CEGID, Salesforce), coordinate aftersales processes and ensure timely follow‑up until resolution.
  • Implement Visual Merchandising standards including window animation, product presentation and catalogues; contribute ideas to improve merchandising, events and product mix.

Qualifications

  • Minimum two years' experience in luxury retail or premium lifestyle retail, preferably with watches, jewellery or related categories.
  • Fluent English; proficiency in an additional language is required (a third language is a plus).
  • Proven selling skills: client discovery, product presentation, storytelling, objection handling, upselling and closing.
  • Familiarity with sales and clienteling KPIs (traffic, conversion, ASP, mix, active client growth) and a demonstrable KPI-driven mindset.
  • Practical experience with retail software and digital tools; proficiency with CEGID and Salesforce is highly desirable.
  • Excellent interpersonal presentation skills, professional grooming, and the ability to represent the Maison at external events.

Skills

CEGID Salesforce Clienteling Omnichannel sales Visual Merchandising (VM) Inventory and cash procedures Aftersales coordination Sales storytelling and upselling KPI analysis: traffic, conversion, ASP, mix

Experience

Minimum of 2 years' customer-facing experience in luxury or premium retail, with a demonstrated track record of meeting sales targets and executing clienteling strategies. Prior exposure to watches, lifestyle goods or sports-related luxury categories is preferred.

Education

High school diploma or equivalent; vocational training or certification in retail, hospitality or luxury brand management is an asset.

Workplace

The successful candidate will be located in Vancouver, British Columbia, Canada.

Compensation

The base compensation for this position ranges from CAD 23 to CAD 25 per hour.

Benefits

Medical insurance; bonus or commission structure; paid time off; retail holiday pay; 401(k) with automatic employee contribution; employee assistance programs.

Culture

TAG Heuer cultivates a performance-driven, energetic culture that values authenticity, innovation and a sporty heritage. The maison prizes client-centricity, teamwork and entrepreneurial thinking, encouraging ambassadors who excel in both sales and brand storytelling.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like TAG Heuer, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Client Advisor», «Retail Sales Associate», «Client Relations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.